The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Strong experience supporting Java, Node.js, and Python for back-end and services.
• Supporting and consumption of REST APIs, GraphQL, microservices patterns
• Knowledge of MongoDB, NoSQL/SQL databases, data modeling, indexing, and performance optimization
• Experience with containers (Docker), container orchestration basics
• Hands-on knowledge of CI/CD systems including Tekton, Harness, Git-based pipelines
• Ability to build automated deployments, environment provisioning, and packaging
• Experience with Ansible for configuration management, automation scripts, and infra-as-code tasks
• Strong understanding of Linux and Windows operating environments
• Basic to intermediate understanding of networking concepts (DNS, load balancers, firewalls, routing, ports, protocols, etc.)
• Knowledge of application monitoring, logging, performance tuning, and memory management
• Strong debugging and problem-resolution skills across UI, backend, APIs, and infrastructure layers
• Experience implementing application security, authentication, authorization, and best practices
• Ability to collaborate in agile environments and contribute to engineering standards
• Experience managing or participating in successful delivery of end-to-end engineering projects

• Responsibilities

• Conduct feasibility studies, technical assessments, time and cost estimates for full-stack solutions
• Manage all phases of software support and development: design, coding, testing, deployment, and support
• Develop robust   back-end services, and API layers with secure and scalable patterns
• Build microservices, API gateways, integration flows, and modular service components
• Implement CI/CD pipelines using Tekton, Harness, and Git-based workflows
• Write automation scripts and configuration tasks using Ansible
• Deploy and optimize applications on Linux/Windows servers and containerized environments
• Troubleshoot complex issues across application, networking, OS, API, and data layers
• Provide architectural guidance, define best practices, and enforce coding standards
• Work closely with business users, product owners, and engineering teams to deliver end-to-end solutions
• Recommend and implement security measures, ensuring secure design and deployment
• Mentor junior developers and share knowledge across the team
• Produce clear documentation, operational runbooks, and technical design artifacts

Qualifications:

• 8+ years experience in an Fullstack role.
• Strong experience with Java, Node.js, and Python for back-end and services development
• Development and consumption of REST APIs, GraphQL, microservices patterns
• Knowledge of MongoDB, NoSQL/SQL databases, data modeling, indexing, and performance optimization
• Experience with containers (Docker), container orchestration basics
• Hands-on knowledge of CI/CD systems including Tekton, Harness, Git-based pipelines
• Ability to build automated deployments, environment provisioning, and packaging
• Experience with Ansible for configuration management, automation scripts, and infra-as-code tasks
• Strong understanding of Linux and Windows operating environments
• Basic to intermediate understanding of networking concepts (DNS, load balancers, firewalls, routing, ports, protocols, etc.)
• Knowledge of application monitoring, logging, performance tuning, and memory management
• Strong debugging and problem-resolution skills across UI, backend, APIs, and infrastructure layers
• Experience implementing application security, authentication, authorization, and best practices
• Ability to collaborate in agile environments and contribute to engineering standards
• Experience managing or participating in successful delivery of end-to-end engineering project

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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