As the Product Manager for CSP (Base Platform) at SoftwareOne, you’ll own and shape the engine that drives our global Microsoft cloud business. CSP is the foundation for our Azure, Security, Workplace, Data & AI, Support, Managed Services, and Bundles offerings—and you’re the one making sure that foundation is profitable, scalable, simple to sell, and easy to build on.

You will lead the strategy, catalog, commercial structure, operations readiness, and evolution of our CSP business. Your job: make CSP a powerful platform and a dependable revenue driver, while enabling every other product manager to succeed on top of it.

If you love blending product thinking with commercial insight and operational design, this role puts you right at the center of SoftwareOne’s Microsoft strategy.

Core Responsibilities:

• Own and evolve the global CSP offer catalog and pricebook, aligning with Microsoft program and incentive changes.

• Make CSP a strong platform by ensuring SKUs, billing cycles, rules, and promotions support Azure, Security, Workplace, Data & AI, Support, Managed Services, and Bundles.

• Drive commercial and operational performance by tracking revenue, margin, ARPU, churn, and partnering on pricing, discounts, and incentives.

• Prioritize and deliver improvements that reduce complexity and enhance profitability, stability, and scalability across CSP.

• Maintain and execute a clear 3–12 month CSP roadmap, translating changes into actionable requirements for Product Owners, engineering, and operations.

• Gather feedback and use data insights (adoption, churn, incidents, credits) to continuously refine CSP catalog, processes, and operational readiness.