Welcome to SoftwareOne Academy — our global program dedicated to developing the next generation of professionals. A mix of work and learning!

This is a Customer Success Manager Internship based in our office in Milan.

You will be primary point of contact for customers. You will be responsible for a list of accounts in the region, coordinate with the various Teams in SoftwareOne and ensure customer needs are met in a timely & accurate manner. 

Also, you will: 

• Manage quote creation, order processing, and day-to-day customer requests

• Coordinates with the relevant Licensing Specialists to provide licence knowledge and support during the sales process 

• Act as key resource for volume license offerings

• Acts as the single point of contact for account manager and customer, supporting their day-by-day delivery and overseeing  

• Develop and maintain consultative relationships with existing customers

• Grow and maintain existing customer and partner relationships

• Establish and expand relationships with key executives and decision makers within each