Key Responsibilities: 

• Recruit, develop, and retain top engineering talent; create an inclusive and high-performance culture. 

• Conduct regular 1:1s, performance reviews, and career development planning. 

• Promote knowledge sharing and continuous learning across the team. 

• Lead the team in adopting and continuously improving agile development practices, fostering iterative delivery, rapid feedback, and cross-functional collaboration. 

• Ensure timely delivery of projects with high quality and adherence to SLAs/SLOs. 

• Drive adoption of automation-first practices (CI/CD, Infrastructure as Code, Policy as Code). 

• Oversee incident response and root cause analysis; champion blameless postmortems and systemic improvements. 

• Collaborate with architects and senior engineers to define technical standards and reliability patterns. 

• Ensure compliance with security, privacy, and regulatory requirements through automated controls. 

• Partner with Product Management to align engineering priorities with business goals. 

• Communicate effectively with stakeholders on progress, risks, and trade-offs. 

• Track and report on key team metrics (velocity, quality, reliability, cost efficiency). 

• Identify opportunities for process optimization and operational readiness improvements. 

Required Qualifications: 

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field or equivalent experience. 

• 7+ years of experience in systems engineering or infrastructure roles, with 3+ years in leadership. 

• Proven ability to manage teams and deliver complex technical projects. 

• Strong understanding of cloud platforms (Azure/AWS/GCP), CI/CD, and observability. 

• Experience with Infrastructure as Code (Terraform/ARM) and Policy as Code (OPA, Azure Policy). 

• Excellent communication, collaboration, and stakeholder management skills. 

Preferred Qualifications: 

• Experience in high-availability SaaS environments. 

• Familiarity with performance engineering, cost optimization, and FinOps practices. 

• Certifications in cloud technologies or leadership development. 

Core Competencies: 

• Technical Leadership: Sets direction, influences architecture, and drives adoption of best practices. 

• Operational Excellence: Champions reliability, automation, and proactive problem management. 

• Collaboration & Communication: Builds trust across teams and communicates clearly. 

• Mentorship & Coaching: Develops engineers through feedback and growth opportunities. 

• Strategic Thinking: Aligns technical decisions with business objectives. 

Company Culture & Values: 

Collaboration, Continuous Improvement, Accountability, Customer Focus, Diversity & Inclusion, Integrity.