At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing CareersANZ@abbvie.com or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.

The Business Development Manager represents the Allergan Aesthetics product portfolio to targeted customers and thrives in a fast-paced sales cycle environment. This role is pivotal in building and nurturing new customer relationships, ensuring their successful handoff to in-field teams. The manager is responsible for achieving or exceeding sales objectives through strategic account analysis, understanding aesthetic goals, market dynamics, and implementing consultative selling skills, as well as marketing plans.

The role is also tasked with sparking interest among new and emerging customers for partnership with Allergan Aesthetics, qualifying new leads, educating on products and programs, differentiating competitive products, fostering product adoption, and facilitating portfolio growth through omnichannel communications. Moreover, this role actively contributes to enhancing customer loyalty and experience.

This territory covers VIC, SA and WA with minimal travel requirements. 

KEY DUTIES AND RESPONSIBILITIES

• Achieve or exceed sales targets in the assigned territory.
• Identify growth opportunities and expand product portfolio utilization with existing accounts, launching new products, indications, and programs.
• Develop and maintain an effective territory sales plan, achieving call reach and frequency targets.
• Increase customer knowledge, business development skills, understanding of Allergan Aesthetics’ value proposition, and awareness of aesthetic products and programs.
• Conduct impactful tele-detailing, e-detailing, and web meetings using digital sales aids, with a focus on building lasting customer relationships.
• Build, expand, qualify, segment, educate, and nurture new and emerging accounts, forming strong foundations for ongoing relationships.
• Primarily engage with customers through virtual interactions; however, conduct face-to-face calls when necessary to facilitate and expedite impact.
• Collaborate with the field salesforce to effectively transition high-potential accounts from virtual to face-to-face engagements when needed, ensuring seamless handover and continuity in customer management.
• Provide vacant territory support to field salesforce as needed.
• Support and execute remote training workshops and assist with events in the territory and area.
• Monitor and analyse sales dashboards and critical KPIs to optimize sales results.
• Complete administrative responsibilities accurately and timely, including Veeva call entry, periodic business plans, monthly expense reports, segmentation and targeting, territory account profiles, and customer database management.
• Pre-plan sales calls and manage time efficiently to ensure maximum customer contact and highest level of customer service.
• Maintain updated knowledge of the industry and competitive products.
• Participate fully in team meetings, National Sales meetings, and training and development activities.
• Develop and maintain supportive, productive, and effective relationships at all levels within the organization.
• Participate in industry-related trade shows/meetings.
• Maintain compliance with all applicable quality and regulatory guidelines as an integral part of business operations.
• Demonstrate a strong work ethic and represent the Company with high integrity, ethics, honesty, loyalty, and professionalism at all times.
• Report any adverse event within 24 hours as per Allergan’s policies and procedures.
• Proactively participate in AbbVie’s WHS programs, adhere to policies and always promote a safe work environment.
• Adhere to Allergan’s / AbbVie’s internal codes of conduct and compliance processes.
• Other ad hoc duties such as administrative duties, as requested.

• Track record of consistently delivering sales results
• Excellent consultative selling skills and strong business acumen
• Positive, self-starter with a growth mindset
• Customer-centricity with demonstrated creativity in problem solving and customer solutions
• Ability to analyse sales data, find opportunities and risks, and harness insights to improve sales results
• Outstanding team player with proven ability to build rapport, align on mutually beneficial outcomes and manage conflict with colleagues and key stakeholders
• Strong listening and interpersonal skills and an ability to develop relationships remotely via telephone and digital interactions
• Excellent verbal and written communication abilities including strong presentation and facilitation skills
• Ability to embrace AbbVie’s Ways of Working, including highest ethical and compliance standards
• Proficiency in Windows, Excel, Word, Power Point, and  Veeva or similar
• 2+ years of sales experience within the pharmaceutical or healthcare industry (preferably in Aesthetic Medicine) and/or proven track record of selling in a fast-paced, competitive environment
• Virtual, multimedia and/or omnichannel engagement experience strongly preferred
• Background in marketing or customer service would be an asset

Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

The Allergan Commitment

• Doing What is Right – Never jeopardize patient safety, product quality or compliance;  always act with integrity

Ways We Work

• All For One Abbvie: We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure: We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
• Agile & Accountable: We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
• Clear & Courageous: Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real: We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws. 
• All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law.  Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html