We’re looking for a Project Management Consultant to lead complex software delivery projects for Tier 1 and Tier 2 customers. You’ll drive project success through strong governance, cross-functional leadership, and exceptional customer experience. This role is pivotal in ensuring quality, timely, and budget-conscious delivery while fostering long-term client relationships.

Key Responsibilities:

• Lead project delivery for medium-to-large or complex software implementation projects, ensuring alignment with customer contracts and Statements of Work.
• Establish and maintain governance structures to manage scope, timelines, risks, and budgets, ensuring high-quality delivery and customer satisfaction.
• Drive stakeholder engagement, maintaining strong relationships across internal teams and customer organisations, from technical SMEs to Senior Management.
• Manage project communications, ensuring all parties are informed and aligned through clear reporting, milestone tracking, and risk management.
• Mentor and support project managers, contributing to the development of PMO methodologies, tools, and continuous improvement initiatives.
• Collaborate cross-functionally with commercial, engineering, and delivery teams to support strategic growth and long-term customer success.
• Own project financials, including budget tracking, timesheet accuracy, invoicing, and maintaining delivery margins.
• Champion customer experience, proactively identifying opportunities to delight clients and ensure project outcomes align with business objectives.
• Act as a project leader, setting vision, motivating teams, resolving blockers, and fostering a collaborative and high-performance culture.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:
5 or more years of relevant work experience with a Bachelor’s Degree or at least
2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Skills & Experience:
Proven success in software/system integration projects with external clients.
Strong knowledge of PMI, Prince2, Agile methodologies.
Proficient in MS Project, SharePoint, Office Suite, Slack.
Excellent communication and leadership skills across technical and non-technical audiences.
Fluent in English.

Preferred Qualifications:
6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Experience in Programme Management and/or Finance/Fraud industry.
PMP, Prince2, APMP certifications.
Understanding of MSP methodology.

Qualities We Value:
Customer-centric mindset, integrity, attention to detail, proactive attitude, and a passion for mentoring and collaboration.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.