At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a Senior Capability Manager for Benefits, your primary responsibility will be to oversee the development, enhancement, and optimization of organizational capabilities across various departments and functions. You will play a crucial role in executing strategic initiatives and ensuring the organization possesses the necessary skills, resources, and processes to achieve its goals and objectives.

You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Develop and document capabilities in Aha
• Define project scope and objectives
• Lead the implementation of programs and initiatives to develop and enhance key benefit capabilities within the organization
• Actively participate in a broader team of business and operational leaders, architects, and engineers to reimagine the end-to-end benefit ecosystem
• Identify and evaluate non-traditional and innovative approaches to benefit capability delivery
• Support the prioritization of a backlog and roadmap of high-impact work, clearly articulating the business impacts of each initiative
• Provide leadership to multiple layers of management, subject matter experts, business partners, and senior-level experts to achieve results
• Proactively partner with stakeholders to understand their benefit capability needs and plan new builds or enhancements accordingly
• Regularly gather and analyze feedback from end-users, stakeholders, and operational partners to identify improvement opportunities
• Provide subject matter expertise on benefit capability definition and delivery
• Think boldly and disruptively, challenging others to adopt a forward-looking perspective that drives transformation
• Operate independently, handling less structured and more complex issues
• Serve as a resource to others within the organization

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience working with healthcare benefits in areas such as operations, delivery, strategy, planning, or technology
• MBA in Healthcare Administration
• 2+ years of experience using agile development methodologies such as SAFe, LeSS, PI Planning, story-mapping, persona development, and design sprints
• Experience managing people, either directly or in a matrixed environment
• Comfortable with technology-related terminology, architectures, development approaches, and strategies, enabling effective communication with engineering and architecture leaders (no development experience required)
• Demonstrated ability to work collaboratively in a matrixed environment and influence others
• Comfortable interacting with internal and external customers and users at all levels
• Skilled in telling compelling stories, preparing presentations, and presenting to groups of up to twenty people, both in person and virtually
• Intermediate proficiency with Visio, MS Excel, and MS PowerPoint
• Ability to visualize desired outcomes and effectively communicate the necessary steps to achieve goals

• Have previously worked or is currently working as a contractor placed at UHG or one of its subsidiaries or affiliates

   

   

Preferred Qualifications:

• Agile Certification: Certification as an Agile Product Owner or Agile Leader
• 5+ years of experience in business analysis, including gathering requirements for enhancements, interfaces, and data mapping. Proficient in using requirements gathering tools and processes and capturing business/interface workflows
• 5+ years of experience in producing and executing Business User Acceptance Test scripts derived from process gap analysis, business data mapping definitions, and business requirement definitions
• 3+ years of experience in the health insurance industry
• 2+ years of experience working with advanced benefit capabilities and techniques in any business setting
• Proficiency in using Aha! road-mapping software, Rally, or other Agile tools
• Formal training in product management
• Familiarity with one or more UHG claims platforms or commercially available claims platforms

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.