The Senior Risk Manager, based in Sao Paulo, Brazil will be responsible for managing the relationship of Key Clients on the risk perspective, providing guidance and support to achieve a world-class fraud prevention knowledge applied to protect the business, and ensuring compliance with the Risk Programs and overall Visa Rules.

In depth understanding of the clients’ needs, the VisaNet capabilities and Risk & CyberSecurity Solutions are key elements to fully collaborate with other functional teams and partner with them. Interactions with VAS, VCA, Products, CS Teams in order to provide insights and recommendations to protect Visa and our clients from various risks present on CP and CNP channels, cyberthreats, will be also part of their responsibilities. This position will report into Visa’s Brazil Head of Risk.

With our ever-changing environment, the payment industry is becoming highly complex and in need of risk experts to guide the market through challenging yet full of opportunities for the evolution of payments. The candidate who best demonstrates a deep understanding local and regional markets as well as a strong relationship necessary to mobilize cross-functional teams, clients and external stakeholders should also serve as an insightful and results-driven leader to the local/regional teams, as applicable.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

General Qualifications

• 8+ years of payment experience, specifically in engaging and advising clients to optimize operational risk management and adopt risk management best practices that will accelerate the sound growth of their payments business
• Demonstrated success in setting and successfully implementing a strategy for client engagement
• Strong ability to communicate, collaborate and influence within a global, matrix organization
• Deep knowledge of the payments industry and the major trends affecting our stakeholders, including regulatory, market environment, competitive landscape, and technology
• Established reputation for building peer like relationships with senior client and partner leaders in a large and being able to communicate and influence other teams
• Ability to manage multiple initiatives at once in a fast-paced entrepreneurial environment, while demonstrating grace under pressure and comfort with problem solving techniques
• Understanding of business strategy, clients, and their evolving risk management requirements
• Intellectual curiosity with the ability to quickly grasp new payment services and develop corresponding risk and fraud management best practices for clients
• Proven track record in focusing on the solutioning rather than on the issue itself
• Fluent in spoken and written English and Spanish and/or Portuguese

Critical Competencies for Success

• Integrity and High Ethics: Our values and our brand mandate a total commitment to honesty and the highest standards of ethical behavior.
• Curiosity and Problem Solving: Visa seeks intellectually curious individuals who are committed and passionate about continual learning and who are driven to solve problems.
• Diversity: Visa actively seeks diverse talent, who will offer different perspectives and a variety of backgrounds to enhance Visa as a company.
• Leadership: A commitment to be a strong leader is mandatory. Everyone at Visa is a Leader guided by our Leadership Principles: Lead Courageously, Obsess about Customers, Collaborate as One Visa and Execute with Excellence.
• Teamwork: Teamwork and shared success are important to Visa given our complex ecosystem and the collaboration across function, clients and industry players that is required to address our challenges and opportunities.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.