On-Site Support Analyst
 Full-time | On-site | Office: Madrid, Spain.

As an On-Site Support Analyst, you will be part of a dynamic and fast-paced team focused on ensuring and/or restoring operational continuity and the availability of office hardware and software resources at the user's location. In other words, requests that cannot be resolved by the Service Desk agents will be escalated to the On-Site Support team, which will go to the location where the incident or problem was reported, perform a diagnosis, and restore the availability of the resources involved.

This role offers an exciting opportunity to work at a company that values professional growth, personal development, and teamwork. You’ll be at the forefront of our commitment to delivering first-class customer service, helping our teams work efficiently while gaining valuable experience in IT support.