Job Details
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Watch this video to learn more about Expedia Group
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to the Team:
At Expedia Group, we are passionate about creating exceptional traveler and partner experiences through data-driven insights. Our Research team plays a critical role in shaping the future of global travel by uncovering what matters most to our customers and translating those insights into meaningful product and brand decisions.
As part of the team, you’ll collaborate closely with Product, Design, Analytics, and Engineering partners to inform decision-making across the product lifecycle. We value rigor, curiosity, and a strong point of view grounded in evidence.
In this Role, you will:
Conduct qualitative and quantitative research activities, including usability testing (lab and remote), surveys, interviews, and analysis of behavioral data with guidance from senior researchers.
Analyze research data with supervision, applying foundational statistical reasoning and structured qualitative synthesis techniques.
Contribute to integrating multiple data sources (e.g., survey data, usability findings, product metrics) into cohesive, actionable insights.
Communicate findings clearly through written summaries and presentations to product and design partners.
Demonstrate curiosity about user behavior, product performance, and emerging research methodologies.
Minimum Qualifications:
Bachelor’s degree in a relevant field (e.g., Psychology, HCI, Statistics, Sociology, Human Factors, Data Science) or equivalent practical experience.
Experience conducting or supporting user research studies (academic, internship, or industry).
Ability to moderate usability sessions or field research with guidance.
Foundational quantitative skills, including basic statistical concepts and beginner-level SQL.
Experience analyzing and synthesizing qualitative and/or quantitative data with supervision.
Understanding of user-centered design principles and product development processes.
Clear written and verbal communication skills.
Preferred Qualifications:
Experience working across both qualitative and quantitative methods within a single project.
Familiarity with survey platforms (e.g., Qualtrics), analytics dashboards, or experimentation frameworks.
Experience using SQL, R, or Python for intermediate data exploration.
Experience working on AI-enabled products or intelligent systems, with an understanding of how users interact with these tools.
Familiarity with collaborative design tools (e.g., Figma).
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Why Expedia Group? Expedia Group, Inc. brands power travel for everyone, everywhere through our global platform. Driven by the core belief that... Read more