50922 Supply chain management Jobs

As part of Arch Insurance’s Transformation Office, the Business Process Management (BPM) Office helps drive effectiveness and efficiency -growth, speed, delivery of products- of AIGI’s end-to-end enterprise business processes through innovation, flexibility, and integration of technology.

BPM Lead role will be responsible for operationalizing new business initiatives, and leading end-to-end business process [re]design and improvement initiatives with a focus on the Consumer Segment - Warranty & Lenders Solutions, Travel, Accident & Health and Strategy & Distribution business units-  working closely with the key stakeholders in partnership with other BPM leads.

• Lead projects, assisted by a project manager as needed, and working with business and IT teams
• Lead evaluation, design, execution, measurement, and monitoring of assigned business processes
• Work collaboratively across Arch departments to help review and improve end-to-end business processes for effectiveness, quality and simplification. Facilitate continuous improvement activities including streamlining and introducing innovation to impact results, reducing wasted money and time
• Work with assistance to develop and maintain business process documentation
• Provide teams, including senior leaders and external stakeholders, with regular communications regarding project status, outstanding issues and necessary next steps
• Ensure that business process outcomes are in line with Arch’s strategic goals
• Develop ROI models for process and performance improvement projects
• Assist in promoting the implementation of best practices

• Experience in P&C/Specialty Insurance Underwriting and/or Operations; especially in Direct to Consumer business models, and products such as Travel, Accident & Health, Warranty, Lenders
• Business Process Management experience
• Strong business acumen - knowledge of how business is run and experience in applying it in business situations ​
• Effective decision making​ and critical thinking skills- ability to assess situations through different perspectives and synthesize complex information to help make effective decisions​
• Strong problem solving and analytical skills
• Effective communication skills- ability to articulate the situation/issue in a simple and clear way (written, verbal, presentation)​​
• Experience in leading and facilitating large scale projects in a matrix environment​​
• Strong focus on execution– focus on both the process and the outcome​​
• Ability to thrive in fast-paced environment, shifting priorities as required
• Total command of project and change management process, methodologies and tools & technologies

• Basic Reinsurance knowledge, understanding of IT nomenclature and process, and exposure to business systems and data flow
• Lean management experience
• Strong Business Process Optimization orientation
• Proficiency with MS Suite including MS Project, VISIO, OneNote, and SharePoint

• Bachelor’s degree in business, operations research, supply chain management, or similar field
• Business Process Management certification preferred

Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, and Australia, providing specialty risk solutions to clients worldwide across a wide range of industries.  With nearly 20 years of operating history and strong financial ratings, our track record remains solid.

Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.