Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

A Monitoring and Observability Engineer is a strategic professional who stays abreast of developments within Observability and contributes to directional strategy by considering strategic solutions within their remit. This role is recognized as a technical authority within an area of the business. The position requires basic commercial awareness and developed communication and diplomacy skills to guide, influence, and convince colleagues in other areas and occasional external customers. This role has a significant impact on its area through complex deliverables, providing advice and counsel related to the technology or operations of the business. The work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Key Responsibilities:

The Monitoring and Observability team is responsible for managing:

• Operating with a global footprint.

• Collaborating across various organizations within Citi to understand and develop observability solutions for enterprise-wide deployment at scale.

• Managing the legacy monitoring stack across the Production Management organization within Citi.

• Driving the strategic delivery of end-to-end Observability solutions in Citi.

• Providing in-depth analysis with interpretive thinking to define problems and develop innovative solutions.

• Directly impacting the business by influencing strategic functional decisions through advice, counsel, or provided services.

• Persuading and influencing others through strong and comprehensive communication and diplomacy skills.

• Performing other duties and functions as assigned.

Essential Skills:

• OpenShift/Kubernetes Administration: Experience deploying, managing, and troubleshooting containerized applications on OpenShift/Kubernetes, including resource management and networking.

• Grafana & Observability Stack:

  • Proficiency in administering Geneos ITRS at scale.

  • Proficiency in administering Grafana (user management, data sources, dashboards, alerts).

  • Working knowledge of Grafana backend components: Mimir (metrics), Loki (logs), and Tempo (traces).

  • Experience with Prometheus for metric collection and PromQL for querying.

• Helm Chart Management: Experience with Helm for deploying applications, including creating, modifying, and managing Helm charts, library charts, and dependencies.

• Technical Documentation: Ability to create clear and concise documentation for systems and processes.

Desired Skills:

• Application Deployment: Ability to deploy applications using Lightspeed Enterprise.

• Google Cloud Operations: Experience with Google Cloud operations.

• Scripting & Automation: Experience with Bash or Python scripting for automating operational tasks.

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
 

#LI-BH1

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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View Citi’s EEO Policy Statement and the Know Your Rights poster.