Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units.  We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Program Management Senior Lead - Hybrid (Internal Job Title: Program Management Senior Lead)  based in Bangalore, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

•    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
•    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
•    We empower our employees to manage their financial well-being and help them plan for the future.
•    Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
•    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
•    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
 

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to: 

• Support planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Identify stakeholders and key organizations and build and manage relationships.
• Direct the creation of multiple programs of work and manage their alignment to business goals.
• Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Lead the identification and drive resolution of issues, including those outside established programs of work.
• Work with stakeholders to ensure program scope definition meets business objectives.
• Work with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drive adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Assist program team in negotiating for resources owned by other departments in order ensure the program can be completed.
• Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Direct the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
• Manage multiple teams or a functional area (depending on size of business).
• Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensure creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensure program plans meet business needs as described in the program initiation documents.
• Ensure all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Ensure funding has been approved for the program.
• Ensure all areas of the program are appropriately staffed.
• Ensure program commitment from those assigning resources.
• Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
• Ensure vendor performance is monitored and actions taken if performance warrants.
• Maintain appropriate staffing requirements to meet operational needs.
• Exercise shared responsibility for budget, policy formulation and planning.
• Evaluate subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure: 

• 10+ years of experience
• Should demonstrate a commitment to quality and attention to detail
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
 

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.