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Job CategoryEmployee Success
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
The Global Onboarding Senior Specialist is responsible for ensuring EVERY new hire is set up for a successful journey by contributing to the design and delivery of New Hire Onboarding programs that bring to life the playbook of how it’s done at Salesforce. The goal is to give our new hires a Dreamforce-like experience from the beginning and deliver equipped, engaged, and encouraged employees to functional onboarding programs and managers.
In this role, you will facilitate our New Hire programs locally and virtually, helping to ensure a smooth experience from the day the candidate signs their offer through their first year. You will join the team that contributes to the innovation, content development, and facilitation of our Discovering Salesforce programs globally. You will partner closely with our Onboarding Operations and Tech & Comms team to ensure all onboarding elements are centralized and visible. Together, all of these components are crafted to make our new hires feel like part of our family and well-prepared to successfully navigate the exciting and fast paced world of salesforce.com.
Be 100% focused on a world-class, highly effective Onboarding Experience
Facilitate Discovering Salesforce new hire program locally and virtually
Source and handle guest speakers
Partner closely with various collaborators and partners to implement our in-person onboarding events (including our Volunteering events)
Support and when required Lead event management & logistics alongside onboarding operations
Support Talent Experience M&A team to effectively onboard our acquisitions locally
Support Discovering Salesforce and Onboarding and Employee Learning programming on ad hoc projects and program development needs
Facilitate other local development programs as needed
Provide regular feedback to the Discovering Salesforce Content lead along with proposed solutions
Proactively look for opportunities to improve the customer experience, builds proposals/strategy and completes them
Supports Manager with Partner Management.
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
Schedules and rosters for local onboarding programs
Confident and proven presenter
Demonstrate excellent communication skills, helping to make complex concepts more simple with a flair for storytelling
Strong passion for workplace culture building and employee engagement
Ability to think strategically and demonstrate attention to detail, while being agile and flexible enough to move tactics forward instantaneously
Proven ability to work independently and manage the day-to-day program, as well as effectively manage and influence others
Experience working with global partners
Past experience with Salesforce and Google Apps a plus
Ability to work 3-4 days a week in the office
Strong interpersonal skills. Able to effectively operate in a culturally diverse environment and across a variety of position levels with astuteness and sensitivity. Ability to foster an inclusive work environment and can demonstrate cultural awareness, respect for values and seeks out different perspectives and experiences.
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