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Job Description

Team Summary

A unique opportunity exists to join Visa and the Product and Solutions team in Cambodia. The Product and Solutions team is a critical function that drives the usage and expansion of Visa credentials, accelerates digital payments, promotes payment innovation, and grows the adoption of Value-Added Services (VAS). The Products and Solutions team is responsible for developing product strategy, providing the thought leadership and long-term design for growth of products across the market.

What a Product Manager, Value-Added Services does at Visa:

The Product Manager, Value-Added Services will support the Product VAS Lead in driving the growth of our Product VAS portfolio across all Product VAS categories such as Risk and Data Solutions, Processing Solutions, Digital Solutions, Consumer Solutions, and Innovation. The position will have significant interaction with cluster and Regional Hub Product teams and collaborate with cross-functional teams within Visa such as Sales, Risk, Finance, Consulting and Analytics, and Client Services.

Important to the role are a deep understanding of the payments landscape, a customer-obsessed mindset to understand our clients’ needs, and a strong business acumen to achieve long-term growth. Key responsibilities include but are not limited to the following:

• Drive VAS revenue and goals by working with market and regional Product teams, Sales teams, and other relevant cross-functional teams and stakeholders,
• Develop and execute VAS strategies to accelerate the growth of VAS in the cluster,
• Support pre- and post-sales engagements including but not limited to evaluating potential opportunities, creating client pipeline, and executing against sales plans,
• Execute activities throughout the sales cycle such as sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management,
• Support the launch of new product initiatives, product enhancements, and acceleration plans,
• Assess the feasibility of rolling out new products and solutions into the cluster, understand and provide local market requirements that will influence the global product roadmap, and develop go-to-market and commercialization plans,
•  Engage with clients during & post the sales journey to pitch, negotiate commercials and showcase value from usage
• Provide regular reporting and analysis to senior management.

Why this is important to Visa

Value-Added Services (VAS) are core in both Visa's revenue diversification strategy and our goal to deliver best-in-class solutions that will help our clients meet their business needs. With VAS now firmly established as one of our pillars of growth, it is important we build on this strong momentum into the years to come. This role is critical in growing the adoption of VAS by our clients and building a strong VAS function in the cluster.

Projects you will be a part of:

In this capacity, the successful candidate will get an opportunity to have an in-depth knowledge of Visa’s value-added services across various functions, tied to different business areas, and thus, have a comprehensive understanding of Visa’s business. He/she will also be collaborating with cross-functional teams to meet business objectives. Projects include but not limited to:

• Conducting training or knowledge transfer sessions to the Product teams and other relevant stakeholders within the cluster (e.g., Sales team, Client Services, etc.),
• Developing and executing sales plans and strategies to drive higher penetration of VAS such as acceleration plans, product roadshows, and pricing strategies,
• Supporting end-to-end sales process from lead generation to implementation,
• Leading regular product trial engagements and performance reviews,
• Leading post-sales product optimization sessions and check-ins,
• Supporting the development and execution of the annual VAS strategy and associated revenue targets,
• Leading cluster-level go-to-market and commercialization plans for new products.

Qualifications

What you will need:

• Bachelor of Science in Statistics, Finance, Economics, Business, or Computer Science, Engineering or other quantitative fields,
• Minimum 8 years in financial services or payments industry required,
• Experience in any of the following: project management, product management, solution delivery, management consulting, or B2B sales,
• Natural curiosity to learn about new products and systems, quickly grasp new concepts, and effectively communicate the benefits to clients and internal stakeholders,
• High energy, motivated team player, able to effectively lead across functions and teams to drive projects and key initiatives to completion,
• Strong commercial acumen,
• Self-starter, highly organized, with strong attention to details,
• Strong interpersonal skills – comfortable engaging with internal and external stakeholders across all levels,
• Outstanding communication skills – able to present complex concepts in a simplified and understandable manner that is tailored to the needs of varying audience,
• Strong collaborative and flexible working style, and able to work effectively in a matrixed organization,
• Ability to efficiently manage multiple concurrent initiatives and activities a must.

What will also help:

• Knowledge of Visa business and products preferred,
• Domain knowledge in Risk, or Financial Technology,
• In-market experience and/or knowledge of payments regulation and industry trends preferred,
• Knowledge of competitive products such as Falcon, SaaS, or others, a plus,
• Advanced PowerPoint and Excel skills required, Data Science background would be a bonus.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.