Getting the Most Out of Your People: Management Lessons From the Venture Philanthropy World
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After taking an unexpected leap of faith from my executive role at a hedge fund to become the CEO and co-founder of NeighborShare, I find myself at the helm of a 25+ person, all-volunteer team working furiously to help as many families as possible through moments of critical need. While...
After taking an unexpected leap of faith from my executive role at a hedge fund to become the CEO and co-founder of NeighborShare, I find myself at the helm of a 25+ person, all-volunteer team working furiously to help as many families as possible through moments of critical need. While working with this dynamic and talented group has been one of the highlights of my new role, I've also found myself evolving my management approach to make sure I get the most out of the team: How do I keep these busy people with full-time jobs engaged and motivated about NeighborShare's mission when I don't even have the most obvious lever a manager usually has - money?
In this chat, I want you to walk away with practical techniques for keeping your team engaged and motivated, while still maintaining a culture with a high bar for quality and accountability.
Meet The Speaker
Diana Zhang is the CEO and co-founder of NeighborShare, a rapidly-growing direct giving approach that empowers our communities' frontline heroes to help families through critical moments of need of $400 or less. Prior to that, she spent 15 years in strategy and operations as an executive at Bridgewater Associates, a premier asset management firm with $150 billion AUM. Outside of work, Diana is passionate about food (@zhangstah_eats) and advocating on behalf of those who lack access to it. She serves on the Board of the Connecticut Food Bank / Foodshare.
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Q&A
Q&A guidelines-
I want job for bus driver
By: FaheemPosted on 2021-04-29 -
Have you had any experience with people who are not willing to communicate and has difficulty with change? If so, how where you able to encourage them to participate and be a positive force...
By: Windy, Chapter LeaderPosted on 2021-04-29 -
Nothing at the moment. Looking forward to it!
By: Douglas, Customer Support ManagerPosted on 2021-04-28 -
What is venture philanthropy?
By: Tez, FinancePosted on 2021-04-26 -
How do you support colleagues who are bit of a challenge themselves?
By: Bernice, Research AssociatePosted on 2021-04-26 -
How do you provide an experience that allows volunteers to tailor their work to what they are passionate about within your mission while also making sure the needs of the organization are met?
By: AubriePosted on 2021-04-21 -
What strategies from your last role have proven effective (or not) in this new one?
By: Katie, Product ManagerPosted on 2021-04-21 -
With other priorities and general life stuff pulling at your volunteers how do you bolster and perpetuate the mission within the company and across the volunteers day in and day out?
By: ElizabethPosted on 2021-04-21 -
How do you maintain culture as your organization grows and formalizes?
By: Emily, FounderPosted on 2021-04-21 -
No questions as of now
By: EricaPosted on 2021-04-21 -
What perspective have you gained moving from a “for profit” firm to a “non profit”? What has been your greatest challenge on this journey? Does it feel daunting knowing the challenges we face...
By: JenniferPosted on 2021-04-21 -
Not yet; still thinking!
By: CaitlinPosted on 2021-04-21 -
How do you help develop your team when everyone involved has limited time to spend? What prioritization do you give to coaching and growth vs getting things done?
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What are common misconceptions people have? How can we combat these misconceptions and communicate more effectively?
By: Agnieszka (AJ)Posted on 2021-04-20 -
How do you keep people motivated and accountable? What have you found to be the biggest differences in working with a non profit volunteer team vs a for profit team?
By: JessicaPosted on 2021-04-20 -
If at all, how has your management strategy evolved from working as an exec at a hedge fund to running an all-volunteer philanthropic organization? Moreover, how has your own development evolved...
By: MissyPosted on 2021-04-20 -
What have been some of the biggest differences between managing teams at Bridgewater vs NeighborShare?
By: KimberlyPosted on 2021-04-20 -
Would be curious to flip the prompt a bit and learn how you’ve found that non traditional incentive structures, management strategies and relationships with your people in a not-for-profit...
By: HannahPosted on 2021-04-20 -
How has your previous executive role experience influenced your management style and the qualities you look for in team members?
By: NinaPosted on 2021-04-20 -
1. To help us gain a more visceral understanding of your clients, what are some common or unusual needs for the $? 2. What kind of pay or incentive structure have you found to work best for those...
By: LingPosted on 2021-04-20 -
What are the top three character traits of an inspiring leader?
By: WillPosted on 2021-04-20 -
1. How did you decide on the $400 or under need level? 2. Do you have any advice or resources for people looking to support their own neighbors in areas that NeighborShare doesn’t operate? 3. Does...
By: KirstenPosted on 2021-04-20 -
How do you manage a situation where your volunteeers do not get along?
By: AlfiaPosted on 2021-04-20 -
How do you inspire accountability and personal responsibility among an all-volunteer team? How do you select those team members that will fit with your culture of high standards?
By: AngiePosted on 2021-04-08 -
How do you balance the urgency of Neighborshare’s mission with the stress and challenges that people are feeling at home?
By: JennaPosted on 2021-04-08 -
How to you encourage people to agree to leave business to join you in this philanthropic effort?
By: JasonPosted on 2021-04-08
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