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Join the Service Integration Team as an experienced Project management professional to support the growth of the Project management function and to deliver ServiceNow related projects within the Service Integration Portfolio.
In this role you will collaborate with cross-functional teams and stakeholders from various functions/business units to manage projects which align with business objectives and priorities.
Key Job Responsibilities and Accountabilities
Lead end-to-end projects using waterfall and agile project methodologies
Manage the projects, including budgeting, task prioritization, estimates, team allocation and timelines to ensure delivery on-time
Translate business requirements into technical requirements and maintain dialogue with all stakeholders
Develop and manage project plans to deliver project outcomes according to business value
Facilitate and coordinate communication with internal and external suppliers contributing to projects
Identify and manage risks and issues, including escalations
Create project status reports
Ensure adherence to Hitachi Energy delivery methodology, including project controls and gate model
Manage project budgets and forecasts, control the project expenses and variations
Support process improvements and promote best project management practices
Skills, Knowledge, and Abilities:
Minimum 5+ years of professional working experience in area of IT Project Management
PMP certification highly desirable
Experience in implementing projects for ServiceNow
Understanding of different Agile frameworks (SCRUM, Kanban, SAFe) and Agile certifications (SCRUM PSM I, CSM) are welcome
Understanding of Lean Six Sigma concepts and DMAIC cycle
Good knowledge of ITIL V3 and/or V4
Highly proficient in project methodologies, including establishing way of working, processes, and management of reporting tools
Strong written and verbal communication skills
Excellent people skills: team building and motivation, facilitation, and conflict resolution,
Highly organized with attention to detail
Ability to manage multiple concurrent projects
Ability to drive risk assessment and mitigation plans
Comfortable working in a matrixed organization
Comfortable working with ambiguity and resistance to change
Comfortable working with remote team members across multiple time zones
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