Department: Customer Solutions

Brief Description of role:

The Senior Enterprise Account Manager standardizes, simplifies and accelerates the contracting and deal creation process across a portfolio of businesses, in alignment with business unit and Customer Solutions' partners. The Senior Enterprise Account Manager builds relationships with supply chain leaders and financial decision makers, effectively leads and influences across divisions, and deeply understands what customers value to simplify the customer experience.

What we want in a candidate:

• Relationship builder that fosters impact through collaboration with internal and external customers.
• Trusted advisor that uses data to align customer needs with program value.
• Lead with insights, aligning to business unit goals while staying attuned to customer needs.
• Intentional collaborator that serves as a strategic liaison, driving alignment across Stryker.
• Enterprise thinker that shapes and leads integrated strategies that drive holistic business growth.

Reasons why someone would want this role:

• Champion Stryker’s portfolio and enterprise vision to drive transformative multi-million dollar sales initiatives with Supply Chain leadership.
• Gain deep insight into business unit strategies, innovation pipelines, enterprise priorities and broaden your network by collaborating with sales, marketing, legal, operations and finance across multiple business units.
• Cultivate and strengthen relationships with healthcare executives and key stakeholders to drive customer loyalty and elevate our value to customers.
• Elevate your customer insight and sharpen your healthcare business acumen while mastering the art of contracting and negotiation.

Education & special trainings:

• Bachelor’s degree in Business, Marketing or related field required
• MBA or advanced degree preferred

Qualifications & experience:

Experience

• Minimum of 5 years in medical device sales and/or marketing roles preferred
• 10+ total years of industry experience with historical success working cross-divisionally and collaboratively required
• Demonstrated performance in management and/or leadership positions
• Upper-level administrative and supply chain relationships, as well as prior experience with complex customers including regional collaboratives and specific IDNs.

Role Qualifications

• Must understand medical device markets, including disposables, capital equipment and implantable products to include joint replacement and fracture management.
• Must have excellent time management skills with ability to use independent judgment to prioritize effectively
• Must be able to work with clinical and business personnel, both internal and external to Stryker
• Must be able to analyze and resolve issues using independent judgment
• Must be able to work well independently and without direct supervision
• Must be able to generate and explain detailed forecasts, guidelines, and procedures and execute on strategy
• Must be able to communicate concisely telephonically text and via email
• Required proficiency in MS Office applications including Excel, Access, Word, PowerPoint and Outlook

Compensation

• $179,100 - $388,050 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors. .