DESCRIPTION

The Senior IT Business Analyst – Analytics Leader partners with business and IT stakeholders to define, analyze, document, and deliver enterprise analytics and AI solutions that enable data-driven decision-making. This role owns the enterprise analytics vision and roadmap, translates complex business problems into high-impact analytics use cases, and ensures successful delivery, adoption, and value realization across Sales, Service, Supply Chain, Manufacturing, and Finance. The position acts as a strategic bridge between business functions, data engineering, IT, and advanced analytics teams.

Key Responsibilities Enterprise Analytics Leadership

• Own and drive the enterprise analytics vision and roadmap aligned with business strategy and priorities.
• Translate business challenges into analytics, predictive, and AI-driven use cases and lead them from ideation through implementation and value realization.
• Establish analytics governance, KPI definitions, data quality standards, and adoption metrics.

Business Analysis & Solution Delivery

• Lead efforts to define and document business success criteria for medium to large initiatives.
• Elicit, analyze, and document functional and non-functional requirements across business processes, information, events, organizational, and location aspects.
• Conduct requirements management activities, ensuring impacts of changes are assessed, approved, and communicated.
• Lead or support solution assessment, validation, and functional fit analysis to ensure solutions meet business, technical, security, and governance requirements.
• Review and participate in test planning and execution to mitigate risk and ensure solutions meet defined requirements.

Analytics, BI & Advanced Insights

• Lead dashboarding, reporting, and advanced analytics initiatives across platforms such as CRM, DMS, ERP, and Telematics systems.
• Deliver executive and operational dashboards with strong storytelling, drill-down, trend, cohort, and variance analysis.
• Enable predictive and prescriptive analytics use cases including forecasting, anomaly detection, and recommendation engines.

Stakeholder, Program & Change Management

• Act as a trusted advisor and escalation point for moderate to complex analytics and solution issues.
• Partner closely with CXOs, business leaders, IT, data teams, and external vendors.
• Drive analytics adoption through enablement programs, training sessions, and change management initiatives.
• Plan and manage analytics roadmaps, dependencies, risks, and vendor engagements.

Team & Capability Development

• Build, mentor, and lead high-performing analytics teams including BI developers, analysts, and data scientists.
• Establish and operate an Analytics Center of Excellence (COE) and use case intake and prioritization framework.

RESPONSIBILITIES

Skills and Experience

Experience

• 8–10+ years of experience in analytics, BI, data, or related domains.
• 3–5 years of experience in a leadership or senior business analysis role.
• Experience working with global or multi-country analytics initiatives is preferred.

Technical Skills

• Strong hands-on experience with BI and analytics tools such as Tableau, Power BI, Salesforce Analytics (CRMA), or Looker .
• Advanced SQL skills and solid understanding of data modeling (star/snowflake schemas).
• Working knowledge of Python or R and machine learning concepts including classification, regression, and clustering.
• Experience deploying analytics and AI solutions in production environments beyond proof-of-concepts.
• Exposure to CRM analytics, ERP systems (SAP, Oracle, MS Dynamics), and Telematics/IoT data is preferred.

Business & Domain Expertise

• Strong understanding of manufacturing and automotive ecosystems, including dealer management systems, sales and service operations, spare parts and inventory optimization, warranty, claims, and uptime analytics.
• Proven ability to quantify business value, define ROI, and establish success metrics for analytics initiatives.

Leadership & Competencies

• Strategic mindset with the ability to translate future possibilities into actionable analytics strategies.
• Strong stakeholder management and communication skills, with the ability to influence across organizational levels.
• Expertise in requirements elicitation, analysis, solution assessment, validation, and SDLC practices.
• Demonstrated ability to balance multiple stakeholder needs, manage risks, and drive positive business outcomes.
• Commitment to valuing differences and fostering inclusive, collaborative teams.

Outcome-Oriented Expectation

The Senior IT Business Analyst – Analytics Leader will be responsible for moving the organization from descriptive reporting to predictive and prescriptive decision-making, enabling sustainable business growth, operational efficiency, and AI-led transformation.

QUALIFICATIONS

Qualifications

• Bachelor’s degree in Engineering, Statistics, Data Science, or a related field, or MBA with a focus on Technology or Analytics.
• Intermediate to advanced level of relevant professional experience in analytics, business analysis, or data-driven roles.

Job Systems/Information Technology

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Exempt - Experienced

ReqID 2423372

Relocation Package No

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.