(Emergency Care)

Make an impact where it matters most. In this role, you will help bring lifesaving Emergency Care technology to customers by leading seamless, well‑orchestrated implementations. You’ll be at the center of solution delivery—translating customer needs into fully deployed systems that enable clinicians and first responders to act with speed and confidence. If you’re energized by hands-on project ownership and seeing your work directly support critical care, this is an opportunity to thrive.

• Manage end‑to‑end implementation projects—including large, complex, and high‑revenue customer solutions—driving on‑time and within‑scope delivery.
• Partner with sales teams as needed to define technical solutions and delivery requirements that meet customer needs.
• Create individualized project plans for each assigned customer, including schedules, milestones, and resource coordination.
• Configure systems and ensure technical setup aligns with documented customer requirements.
• Deliver training or coordinate training sessions for customer teams and complete all required documentation confirming readiness for use.
• Coordinate internal and external stakeholders to ensure all tasks are executed according to project plans.
• Monitor implementation progress, proactively mitigate risks, and adjust plans to maintain project timelines and customer satisfaction.
• Verify final system functionality and ensure successful handoff to the appropriate support teams upon project completion.

• Bachelor’s degree in Business Management or an equivalent combination of education and relevant experience.
• Minimum 2 years of implementation project management experience.
• Ability to reside in Washington, Oregon, Idaho, Nevada, or Utah (role requires residency in one of these states).

• Working knowledge of computer systems and web‑based applications.
• Working knowledge of communication technologies (e.g., cellular, Bluetooth, wireless, Computer Aided Dispatch).

• Work arrangement: Remote, must reside in Washington, Oregon, Idaho, Nevada, or Utah.
• Travel: Occasional travel may be required based on customer project needs.
• Driver’s license: Valid driver’s license may be required for customer site visits.
• Relocation: Not available for this role.