COMPANY PROFILE:

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture

DEPARTMENT PROFILE:

One of the largest divisions in the Firm, Operations is the first line of defence for Morgan Stanley's financial and reputational well-being and essential in delivering value to our clients. Operations is responsible for correctly settling and recording millions of transactions per day, identifying and mitigating operational risk, developing strong client relationships and partnering with technology to realize the full potential of IT and Automation. Operations has a world-class team of innovative and dedicated professionals, with a unique vantage point in the Firm interacting with all parts of the business, front to back. The Operations Senior Management team are passionate about our people development and providing best in class employee opportunities through an inclusive, forward-looking environment defined by open communication, collaboration, learning, and proactive career management

TEAM PROFILE:

CORDS is an Operations group that is responsible for adherence to client regulatory requirements during the life of the client's relationship with Morgan Stanley. This includes Anti-Money Laundering (AML) Client Reference Screening, Know Your Client (KYC), and other non-AML/KYC regulations such as MIFID, QIB, QFC, Dodd Frank, EMIR, HKPI, etc.

The team is comprised of regulatory SMEs that provide support and regulatory control to global Business Units and stakeholders. The teams work on cross-functional projects in support of changed or new regulations, processes and controls that have an impact across the Firm coordinating with Legal, Compliance, Change the bank and Technology.



JOB DESCRIPTION:

We are hiring an Executive Director to lead the Quality (Maker/Checker - 4 Eye process) KYC teams in India & Glasgow. The position reports into the Global Head of KYC

Role Description & Responsibilities

• Manage a function in India & Glasgow, which includes providing active coaching, conducting regular career conversations, supporting employees' career development aspirations, ensuring team members are equipped with appropriate functional and professional skills to perform the jobs.
• Manage multiple teams of KYC resources, accountable for front to back KYC research and processing activities, including direct management of Vice Presidents Analyst/Associate resources
• Partners directly with their senior Business Unit and Technology stakeholders and define the future state and execution strategy of their respective area/group. Institutes and manages controls within their respective area and mitigates operational risk.
• Runs the operation as a business taking into account client service needs, cost-effectiveness and value add.
• Manages and owns the budget for their group and is accountable for the effective delivery of services within budget.
• Actively manage team's performance; this includes reviewing refresh performance relative to business expectations, addressing issues, anticipating resourcing impact and prioritize support for BAU and future regulatory programs.
• Performs supervisory functions; this includes implementing quality and control governance in the team, review quality results, identify gaps and address accordingly with an aim of improving the > 14+ years management experience in consulting for or directly with financial institutions in operations, change management, and/or technology
• 10 years+ team and people management experience of remote processing teams in a financial institution
• Effective problem-solving skills & ability to multi-task in meeting business demands which may be urgent and tight deadline
• Strong risk & control awareness working in Operation by identifying risk in the operational process and working with team and stakeholders in mitigating the risk
• Understanding of financial services regulatory environment, including but not limited to KYC, MIFID, EMIR, Dodd Frank, FINFRA regulations that impact traded markets and investment banking businesses
• Ability to communicate and interact effectively with Business Units, Compliance, and Global teams
• Excellent verbal and written communication skills
• Strong attention to detail, curious & inquisitive
• Actively leverage networks and use initiative to expand own and others understanding of front to back business process and technology
• Is self-confident, demonstrates integrity, business-appropriate behaviour and leads by example
• Successful candidate will be able to demonstrate a proven track record of control and organisation at a senior level in a demanding and changing environment.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.