10000 Contanct center operations Jobs

DESCRIPTION

Key Responsibilities:

• Project Management : Supports or leads multiple projects from inception to completion. Facilitates project planning sessions with internal stakeholders to determine the scope and objectives of each project. Works with business stakeholders to establish project performance goals. Designs project plans, develops timelines, identifies project milestones, and tracks performance against goals and timelines.
• Issue Resolution : Identifies, tracks, and works with others to resolve project issues. Monitors and communicates project status to the project team.
• Research and Analysis : Conducts research and analysis; provides input into the design and development of project plans and timelines.
• Change Management : Facilitates change management initiatives in the Procurement function.
• Risk Management : Manages project risk using quality tools to identify risk areas; works with others to identify alternatives or solutions.
• Documentation and Communication : Documents and shares team learnings with other teams; draws on other project team experiences to enhance project success. Maintains project notes, databases, and other records. Monitors measures and communicates with Project Sponsor and other stakeholders on the status of specific projects and assignments.
• Coaching and Mentoring : May coach and mentor less experienced team members.

RESPONSIBILITIES

Experience :

Intermediate level of relevant work experience is required. Prior experience in participating in change management initiatives is preferred.

Competencies:

• Financial Acumen : Interpreting and applying understanding of key financial indicators to make better business decisions.
• Values Differences : Recognizing the value that different perspectives and cultures bring to an organization.
• Action Oriented : Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Balances Stakeholders : Anticipating and balancing the needs of multiple stakeholders.
• Builds Networks : Effectively building formal and informal relationship networks inside and outside the organization.
• Business Insight : Applying knowledge of business and the marketplace to advance the organization’s goals.
• Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer Focus : Building strong customer relationships and delivering customer-centric solutions.
• Global Perspective : Taking a broad view when approaching issues, using a global lens.
• Manages Complexity : Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Plans and Aligns : Planning and prioritizing work to meet commitments aligned with organizational goals.
• Change Management : Applies the Cummins structured process and tool set for engaging individuals and organizations through change to achieve and sustain business results and outcomes.
• Project Management : Establishes and maintains the balance of scope, schedule, and resources for a temporary effort (a “project”). Ensures results/impact from temporary effort are fully realized as possible.
• Data Analytics : Discovers, interprets, and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; applies statistics, data validity, data visualization, and problem-solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data-driven business decisions.
• Optimizes Work Processes : Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

QUALIFICATIONS

Qualifications:

• College, university, or equivalent bachelor’s degree is required. This position may require licensing for compliance with export controls or sanctions regulations.

Skills and Knowledge:

• Material Compliance and Supplier Risk Tracking : Experience in tracking material compliance and supplier risk for Global suppliers.
• New Part Development Process : Running the process for development for all new parts.
• Database Management : Maintaining the SharePoint database for Global Purchasing.
• Super User for Managing contracts : Maintaining the status of supplier contracts for Global Suppliers.
• Process Liaison : Acting as a link between different Cummins Entities tracking any purchasing process changes.
• Global Purchasing- Experience-mainly China and Europe

Job Purchasing

Organization Cummins Inc.

Role Category Remote

Job Type Exempt - Experienced

ReqID 2406616

Relocation Package No