10000 Contanct center operations Jobs

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Google’s Technical Infrastructure (TI) organization builds, operates and maintains the infrastructure that makes Google possible. This covers everything from data centers and global networks to the hardware and software running on them. At the core is Global Capacity Delivery (GCD) which delivers the compute capability that powers Google and the Google Cloud Platform.

The Product Manufacturing and Build Management (PMBM) team is part of the Global Manufacturing Operations team within GCD. We’re responsible for optimizing and ensuring success of the manufacturing production for servers, machine learning, and networking equipment for Google’s data centers.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $117,000-$172,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

• Drive material readiness for mass production builds through collaboration with contract manufacturers (CM), planning teams, and commodity managers.
  
• Ensure smooth product transitions and be the primary material liaison with Planning, New Product Introduction (NPI), and CM for product bring up and launch. Identify supply chain risks and mitigation steps to ensure material readiness from when the product goes into mass production and through end of life.
  
• Communicate status, risks, and influence change. Drive initiatives and process improvements to help the team to become more scalable. 
  
• Develop processes to enable on-time delivery and mitigation across multiple Contract Manufacturers in supply and labor constrained environments.  
  
• Manage projects from inception through completion. Ensure requirements are complete and scope is well defined with multiple cross-functional stakeholders.