We are seeking an Expense Operations Lead to support the Travel&Expense Management team within the Corporate Services Department, based in Budapest.

Corporate Services provides world class commercial services for the Firm which enable productivity, efficiency, and an enhanced employee experience. We deliver standardized services which can be scaled globally and delivered locally. We have over 5,000 staff managing a multi-billion-dollar scope of services including Real Estate and Location Strategy; Real Estate Portfolio and Transaction Management; Property Management; Corporate Travel; Corporate Security & Investigations; Corporate Information Management; Regional Client Services; and Office of the COO.

In this role as Expense Operations Lead, you will be responsible for managing the expense process (reviews and approvals) for a business division. This role is crucial in ensuring that all expense reports are processed in compliance with company and regulatory policies, together with the other Business Division Expense Operations. The candidate will be based in Montreal, Canada or Budapest, Hungary, and report to the Global Expense Management Lead based in New York, United States

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Promote Corporate Services, generate effective communications, good relations and a positive image with suppliers and co-workers promoting courtesy, diversity, and fairness

• Maintain up to date commercial and contractual knowledge of the marketplace and methods adopted by peer groups / other industries to ensure that best practices are continually developed, shared, and utilized

• ​Enhance the credibility of the function by working closely with all internal stakeholders and demonstrating the highest standards of professionalism, integrity, service, and commercial expertise

• Strong acumen and understanding of risk and business continuity for travel and business support services

• Identify key trends and areas of concern through expense report analytics, providing meaningful insights to the management team

• Lead training sessions to educate employees on expense reimbursement processes, tool usage and firm’s policy standards

• Manage a team and oversee the daily operation of the expense reimbursement processes for a business division (~50k expense reports/ year), ensuring team SLAs and standard operating procedures are met

• Provide Concur and policy guidance with adherence to the firm’s compliance standards and best practices

• Identify errors and policy violations to ensure operational health of the expense reimbursement operations through routing, reviewing, and auditing of the expense reports

• Collaborate with the Global Expense Management Lead on long term strategy plans and continuously evolve and provide value to employees regarding the expense experience

What you'll bring to the role:

• 5-7 years of experience in Expense Reimbursement required, previously held a managerial position in a large financial institution(s) preferred

• Knowledgeable of industry standards, firm policy guidelines for financial institutions like Morgan Stanley. Experience in managing business relationships (internal and external) at a senior management level preferred

• ​Familiar with the employee expense reimbursement process, including expense platforms such as Concur. Experience with AI integrated expense tools will be a bonus

• Excellent leadership, interpersonal and customer service skills

• Problem-solver, effective communicator, strong team-player and advocate for innovation and value-driven-change

• Strong software skills in use of Microsoft products (i.e., Excel, PowerPoint)

• Ability to collaborate with remote teams across the globe

#LI-hybrid #LI-JL01

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.