The Manager, Logistics will oversee the end-to-end operations of third-party logistics providers (3PLs) for our organization. This includes compliance and performance of outbound transport, external warehousing operations, inventory controls, inventory counting, systems reconciliation and accuracy. This role is responsible for ensuring best-in-class operational performance and high levels of customer satisfaction in warehousing, distribution, and supply chain functions while maintaining compliance with company policies and regulatory requirements. Reporting to the Senior Manager, this position will support the creation of the strategy and lead initiatives to drive efficiency, cost-effectiveness, and service excellence, with a strong emphasis on sustainability.

Essential duties & responsibilities:

• Manage local contracts and 3PL performance (including transportation), ensuring compliance with KPIs and contract terms

• Prepare, manage, and execute the operations budget (including revisions)

• Monitor warehouse and distribution activities (inventory, cycle counts, physical inventory, shipping, system accuracy, and order fulfillment)

• Conduct monthly performance review meetings with 3PLs and act as the main point of contact, fostering strong partnerships

• Implement inventory policies and controls to ensure accuracy, prevent stockouts, and reduce excess, including kitting operations

• Ensure compliance with corporate policies, local legislation, and regulatory requirements, including quality control across logistics processes

• Identify improvements, streamline processes, and implement corrective actions to enhance efficiency, reduce costs, and ensure customer satisfaction

• Analyze performance and issues, provide insights to senior management, and collaborate with stakeholders on forecasting, capacity planning, and sustainability initiatives

Required:

• Degree level in Business, Engineering, Logistics, or related area.

• Minimum of 8 years of experience in warehousing, distribution or logistics roles.

• 3 years of leadership experience.

• Advanced knowledge of Microsoft Excel and Power BI is required.

• Advanced level of English.

• Proven experience managing 3PLs and understanding of contract negotiation and performance management.

Preferred:

• Lean Six Sigma Green Belt strongly recommended.

• Project Management certification desirable.

• APICS accredited or professional supply chain accreditation preferred.

• Experience in the Medical Devices, FMCG, Pharmaceutical, or Automotive industries.

• Proven experience implementing Lean improvement initiatives with a focus on operational efficiency using tools such as Kaizen, Value Stream Mapping and 5S.