This role works closely with the assigned business area(s) to support the technical training process, including the training needs of managers and process owners. As a member of the Technical Training team, you will support the development, implementation, and sustainment of role-based training plans for all personnel and assist in generating/distributing metrics, maintaining procedures, monitoring effectiveness, enabling process improvements, and supporting NC/CAPA activities to ensure training compliance.

What you will do:

• Support the training needs of managers, process owners and subject matter experts within functional area(s) of responsibility, including the implementation of role-based training.

• Complete training workflow tasks within the Change Control process to ensure accurate training is being planned and assigned in the LMS when new or revised documents are released

• Support actions for NC/CAPAs related to training outcomes or the training process.

• Own processes and documents associated to the training process, where appropriate.

• Support the generation of training performance metrics for periodic leadership meetings and forums (e.g., Quality Systems Management Review).

• Generate and distribute training metrics/Key Performance Indicators (KPIs), monitor progress, and address adverse trends and deviations.

• Support Technical Training process audits/inspections and support requests for training records and/or evidence for qualification.

• Monitor the overall training process and system for continual improvement opportunities, making recommendations as necessary.

• Participate in Communities of Practice or tactic teams to share training expertise that drives continual improvement of Stryker training performance and practices. 

• Liaise with the Information Services and SLMS Shared Services teams to process ServiceNow tickets and ensure proper business requirements are being followed.

• Assist in the investigation and resolution of ad hoc training inquiries from the business, as needed.

• Perform additional duties and projects, as assigned.

What you will need:

• At least 1 year experience working in a highly regulated quality/compliance environment.

• Bachelor's degree in the area of Learning & Development, Education, Quality, or Human Resource Related discipline.

• Experience supporting training processes for manufacturing operations a plus.

• Working knowledge in Good Manufacturing Practices (GMPs) and ISO 13485 regulations.

• Experience with Learning Management Systems, document management, and change control processes.

• Ability to present and/or facilitate meetings/trainings in both 1:1 and group settings.

• Demonstrated ability to work well in a fast-paced environment.

• Demonstrated strong verbal, written and interpersonal communication.

• Demonstrated organizational and document management skills.

• Demonstrated proficiency in MS Office Suite, with strong excel skills

• Very good level of English

Preferred:

• German language would be as plus

Please note this is a 14 months fixed-term contract.

Salary information will be provided during the recruitment process.