What You Will Do:

 Data & Insights

• Collect and analyze basic product usage and performance data under guidance.
• Track and report on product KPIs with supervision, highlighting trends and anomalies.
• Support data requests from Product Owners and cross-functional teams.

Documentation & Knowledge Transfer

• Draft and maintain release notes, user guides, and workflow diagrams.
• Assist in preparing materials for transfer-of-information (TOI) sessions.

Product Operations & Process Improvement

• Assist with Jira backlog hygiene (ticket readiness, proper tagging, consistency).
• Build and share simple reports or dashboards to support team visibility.
• Learn and apply Agile best practices through collaboration with Product Owners.

What You Will Need:

Required Qualifications:

• Bachelor's degree in Software Engineering/ Computer Science or related discipline

Preferred Qualifications:

Technical Skills:

• Proficiency in Excel/Google Sheets (pivot tables, formulas, charts).
• Strong technical writing skills (drafting release notes, guides, and process docs).
• Understanding of Agile/Scrum principles (terminology, ceremonies, backlog flow).

Preferred Skills / Engineering tools:

• Familiarity with BI/reporting tools (e.g., Tableau, Power BI, Looker — at the user level).
• Basic Jira or backlog management tool navigation (creating/editing tickets, filters).

• $101k - $168k salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.