Watch this video to learn more about Stryker
Job Details
What You Will Do:
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. - Fault detection and repair of company products
- Undertakes the service and repair of company products to the required standards
- Responsible for the testing of company products and provides fully complete test and service reports
- Performs upgrades on company devices as required
- Has periodic maintenance visits and performs calibrations on company devices as required
- Informs her/his supervisor to keep on critical levels of spare parts inventory to fulfil warranty downtime obligations
- Establishes relations with the key stakeholders affecting the decision to purchase Customer Support products and services as well as with existing/potential customers to improve and maintain continuity of such relations
- Supports service partners/dealers and team members in troubleshooting company products
- Ensures all relevant repair/service information is entered into the database. (Or its replacement)
- Reports any customer complaints received by service department are handled within company quality system guidelines
- Bachelor's degree in Biomedical Engineering
- Fluency in both English and the local language
- Excellent command of Microsoft Office tools (Word, Excel, PowerPoint) and strong general computer skills
- Strong technical aptitude and problem-solving abilities
- Proven ability to manage time effectively and handle multiple tasks and projects simultaneously
- Ability to work under pressure and manage conflicts professionally
- Valid driving license
- Previous experience in a similar role is a plus
Required Skills
Company Details
Stryker
Kalamazoo, MI, United States
Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. We offer innovative... Read more