Senior Manager, AML, Fund Services

We’re seeking someone to join our team as a Senior Manager who brings together expertise, teamwork, and innovation to drive our mission to deliver AML and Know-Your-Client (KYC) solutions for our global clients.

Established in 2004, Morgan Stanley Fund Services (MSFS) is a global business within the Institutional Equities Division (IED) that provides fund administration services for over $700billion in assets across 350+ hedge funds, private equity and large family offices clients.  Our best-in-class offering includes accounting and investors services, portfolio analytics, middle-office functions, regulatory and financial reporting, and tax services.  Delivering these services to our clients and their investors is a diverse team of 1,400 highly skilled employees across the globe based in New York, London, Glasgow, Dublin, Mumbai, Bengaluru, and Hong Kong. Joining MSFS, you will discover a dynamic environment where every day offers new opportunities for personal growth and innovation.  Here at MSFS your career isn’t just a job, it’s an incredible journey fueled by collaboration, challenge, and the chance to make a meaningful impact to our business, our clients, their investors and the wider Morgan Stanley franchise.

The MSFS Anti-Money Laundering (AML) team brings together expertise, teamwork, and innovation to drive our mission to deliver AML and Know-Your-Client (KYC) solutions for our global clients. Our AML professionals are dedicated to meeting agreed upon standards when conducting thorough KYC reviews when required, including verifying investor identity, and performing sanctions and media screenings using advanced technology.

The team identifies risks and escalates to clients, their Boards of Directors and other key stakeholders. In our fast-paced environment, attention to detail and analytical strength are essential, and every team member is empowered to contribute to process improvements and operational excellence.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you’ll do in the role:

• Providing day-to-day Investor services to both the Fund Manager and the investors in the fund

• Meeting the delivery of services to clients against a pre-agreed service level agreement.

• Keeping line management appraised of operational issues in a timely manner

Principle Accountabilities

Service Delivery

• Act as a contact point for fund investors AML related matters.

• Act as a contact point to the fund manager for AML related matters.

• All communication with investors and fund managers must be professional and compliant with the Firm’s communication policies.

• Ensure investor accounts are in compliance with anti-money laundering requirements and regulations and company AML policies and procedures. 

• Handle queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.

• Ensure all compliance process and procedures related documentation is in good order

• Orchestrate the acquisition of due diligence requirements and compliance documentation (AML/KYC) based on client risk level (low, medium, and high)

• Ensuring investor AML documentation is maintained in a complete and organised manner.

• Produce MIS and other internal operational reports that assist in the effective operation of the team.

• All of the above should be carried out in compliance with the Service Level Agreements agreed with each client.

Team Leadership: An AML Professional in Investor Services plays a key role in the day-to-day operation of our team

Key responsibilities

• Training and mentoring of some individual team members

• Ensure that individual team members are aware of the polices, controls and procedures that apply to their role

• Providing an escalation point for team members

• Ensuring that line management are made aware of any issues in a timely manner

• Highlighting resource constraints to line management

Compliance

Investor servicing requires compliance with a range of policies. The successful candidate should have:

• A detailed knowledge of the offering documentation for the funds being serviced.

• A strong knowledge of the regulations that pertain to the domicile of the fund being serviced.

• A strong knowledge of our internal policies and procedures.  Particular emphasis is required on all matters relating to Anti-Money laundering controls.

Client Skills

The successful candidate will play an important role in the delivery of service to our clients.  They also play a key role in maintaining our relationship with clients.  They should have;

• A strong working relationship with the appropriate IS contact at the client.

• Be an established point of contact with client IS contact.

• Have a solid understanding of the particular requirements of the client.

• Client Relationship management skills

• Excellent communication and organizational skills in interacting with Clients and at levels

What you’ll bring to the role:

• 8+ Years of experience in AML/KYC within a regulated financial services firm

• A strong knowledge of AML regulations (as it pertains to funds would be advantageous).  

• An aptitude for client service.

• Good administrative and organisational skills with a particular focus on accuracy and attention to detail.

• An ability to work under pressure and an ability to cope with increased workloads at month-end.

• An ability to work as part of focussed team.

• An ability to work as part of a global, distributed team.

• An ability to work independently and pay close attention to details as well as be a team player (in a collaborative team environment)

• An ability to work in a fast-paced environment

• Ensure zero confidentiality breaches and operational errors

• Graduate/PGDBA/MBA/LLB or Equivalent

• Certification in a professional association such as the Association of Certified Anti- Money Laundering Specialists (ACAMS) would be helpful

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.