We’re seeking someone to join our CDRR Technology team as a Python Automation Engineer, in Cyber to Design and implement deterministic, auditable, Python-based automation to eliminate manual Operational efforts across alerts, incidents, and service requests in enterprise IT operations.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

This is Director position that provides specialist data analysis and expertise that drive decision-making and business insights as well as crafting data pipelines, implementing data models, optimizing data processes for improved data accuracy and accessibility, including applying machine learning and AI-based techniques.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you’ll do in the role:

• Design and develop Python-based automation for alert triage (if/then logic, thresholds, and pattern checks), validation of service requests, and controlled escalation upwards.
• Build and maintain data pipelines to ingest and process logs (Splunk), monitoring data, and operational databases.
• Perform automated log analysis and validation to support incident triage and root-cause analysis.
• Implement rule-based and data-driven decision logic using Python and SQL to reduce manual operational effort.
• Develop modular, reusable automation services exposed via REST APIs and scheduled jobs (cron/orchestration).
• Integrate automation services with ServiceNow (incident, request, and change), Power Platform workflows, and Copilot Studio agents.
• Ensure all automation is production-grade with robust error handling, structured logging and traceability, and read-only safeguards and access controls.
• Collaborate with operations teams to provide quality support on the automations implemented.

What you’ll bring to the role:

5 years of hands-on experience with an automation, data engineering, or platform engineering background and exposure to enterprise IT operations; BFSI experience is preferred.

Must-have skills

1. Python Automation (Primary)
Strong hands-on Python experience for Operations automation, including building automation for alert triage, threshold checks, pattern detection, and escalation gating.
Strong experience with REST APIs, JSON/YAML, and authentication (tokens, service accounts).
Working knowledge of commonly used libraries such as requests, pandas, numpy and sqlite3/sqlalchemy, and familiarity with basic scheduling or asynchronous execution using cron, Airflow, or equivalent.

2. IT Systems and Tool Integration
Hands-on experience integrating with ServiceNow APIs for incidents, requests, and changes, working knowledge of Splunk including SPL basics, log querying and interpretation, and API-based log extraction, and an understanding of infrastructure concepts such as servers and system logs, firewall rules (read-only checks), and configuration drift validation. Deep admin or networking expertise is not required, but the ability to automate checks safely is required.

3. Data and Analytics
Strong SQL skills (Snowflake, Postgres, SQL Server, or equivalent), experience with data extraction and aggregation, building operational metrics (MTTR, volumes, trends), and implementing threshold-based decision logic, with exposure to light ETL or pipeline building (daily or near-real-time).

4. Engineering Discipline
Ability to write production-grade code rather than one-off scripts, including structured logging, error handling, idempotent design, and config-driven logic (no hardcoding), and comfort with Git, code reviews, and maintainable documentation, with a strong focus on auditability and safety.

Nice-to-have
• Experience with HTML/CSS/JavaScript/API integrations
• Basic Docker usage
• Linux shell scripting
• Exposure to RAG/embeddings (integration awareness only)

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.