Job Summary

The Microsoft Co-Sell Manager CSP Alliances will orchestrate day-to-day co-sell execution between the SoftwareOne sales teams and Microsoft Account teams to accelerate deal momentum. The Co-Sell Manager is responsible for executing activities that support pipeline creation and partner sourced revenue. This role works closely with Sales, Alliances, and Microsoft field teams to manage opportunities, maintain cosell hygiene, and ensure deals are properly registered, tracked, and advanced through Microsoft channels. 

This is a hands-on, execution focused role that supports existing co-sell strategy through operational coordination and follow-through. 

Role & Responsibilities

• Support Sales, Presales, Channel and Alliances teams with deal intake, opportunity qualification, and Microsoft alignment 

• Partner with Business Excellence to develop and execute internal training, certification, and Microsoft program enablement.  

• Coordinate joint account mapping and pipeline management  

• Maintain detailed account mapping between SoftwareOne and Microsoft (aligning customer accounts, entry points, and contacts), and coordinate direct introductions between SoftwareOne account managers and Microsoft sellers. 

• Runs regular joint pipeline sync meetings, ensuring opportunity “hygiene” (accurate deal stages, next steps, co-sell registrations) and tracking co-sell KPIs like new joint opportunities and wins. 

• Translate Microsoft’s go-to-market (GTM) plays into account-specific action plans and identifies “whitespace” sales opportunities for expanding business in key accounts.  

• Enables bidirectional communication: briefs SoftwareOne internal sellers on Microsoft’s priorities and solution plays, and keeps Microsoft’s teams informed of SoftwareOne offerings and client insights – facilitating continuous knowledge-sharing and alignment. Design and improve program experiences that reduce friction and increase partner satisfaction. 

• Orchestrate internal teams to ensure appropriate awareness and deal momentum includes Microsoft incentives, co-sell pathways, funding programs, sales plays, and marketplace offerings to unlock incremental revenue.  

• Build business cases for co-op, SPF, and incremental Microsoft investment to support regional growth priorities.  

• Serve as the primary escalation, coordination, and communication point for Microsoft across NORAM sales, delivery, and leadership teams.  

• Manage customer retention strategy, ensuring strong relationships, minimized churn, and effective Microsoft support alignment.  

• Coordinate with Microsoft field sellers to track active opportunities, next steps, and required documentation 

• Maintain accurate cosell pipeline data, reporting, and status updates 

• Ensure opportunities meet Microsoft cosell eligibility and compliance requirements 

• Prepare deal summaries, win reports, and pipeline updates for internal stakeholders 

• Support recurring co-sell cadence activities (pipeline reviews, deal syncs, and follow‑ups) by preparing materials, tracking next steps, and ensuring action items are completed. 

• Expected Travel %: 25% or as needed (Annual conferences and sponsored events) 

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.