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The Solution Architect (SA) is responsible for driving and co-owning Digital Workplace solution sales, business development, and marketing activities within their assigned region. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the SA is encouraged to take a consistently proactive approach to developing the technical solutions business in the region. The technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region. The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services. The SA will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The Solution Specialist will be required to maintain a sophisticated level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the domain authority for that specific subject on a national and/or global scale.

• Role Responsibilities
• Assisting with account leadership, business development, and handled services teams on our Future Workplace portfolio and how to position and architect our solutions to build customer value and drive revenue growth
• Leadership and delivery teams during architectural design sessions, key customer workshops, implementation project reviews, and end-to-end solution shaping
• Partners and co-owns sales activities at a customer level with the field-based account manager (Business Development Manager [BDM])
• Performance and success measured by GP performance of region and individual accounts. Performance based quarterly incentives will be structured in commission format.
• Analyze & gather business requirement from large & complexity client environment and perform required research and investigation to identify and build detailed, accurate technical solution proposals based on client requirements.
• Responsible for partnering with AM/ BDE and local sales leadership to drive net new-business opportunities within the existing regional account base as well as supporting customer acquisition activities as assigned.
• Prepares cost estimates for licensing and product sales as well as professional services (deployment, migration, implementation, workshops, etc.) by studying blueprints, plans, and related customer documents; collaborating with other engineers, architects, practice leads and other professional and technical personnel (both internal and external).
• Develop overall solutions including high-level design (e.g.-Whiteboarding), statements of work (SOW), service design and bills of materials (BOM).
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives