Welcome to SoftwareOne Academy — our global program dedicated to developing the next generation of professionals. A mix of work and learning!

• Are you ready to gain hands-on experience in sales operations and customer management from day one?   

• Looking to be a part of an organization that combines international exposure with practical training? 

• Do you want to start your career in a global tech company operating across 60+ countries?

- Location: Milan, Italy

- Work Arrangement: Hybrid

- Contract: Full-Time Paid Internship (6 + 6 months)

- Language Requirements: Fluent Italian & advanced English

In this role you will be the primary point of contact for customers. You will be responsible for a list of accounts in the region, coordinate with the various Teams in SoftwareOne and ensure customer needs are met in a timely & accurate manner.

• Manage quote creation, order processing, and day-to-day customer requests
• Coordinates with the relevant Licensing Specialists to provide licence knowledge and support during the sales process 
• Act as key resource for volume license offerings
• Acts as the single point of contact for account manager and customer, supporting their day-by-day delivery and overseeing  
• Develop and maintain consultative relationships with existing customers
• Grow and maintain existing customer and partner relationships
• Establish and expand relationships with key executives and decision makers within each