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Lead Services Consultant

Celonis

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Celonis

Lead Services Consultant

Onsite Bengaluru, India
Posted 3 hours ago
Save Job

Watch this video to learn more about Celonis

Job Details

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Team:

Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

The Role:

As a Lead Services Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities, define technical and business requirements, and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Supply Chain Management. You ensure that your team delivers the agreed scope on time. You always leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Execution Apps, Process Automation, Real Time Data Ingestion, Task Mining and Machine Learning. 


The work you’ll do:

  • Conduct technical and business workshops to translate our customers' strategic objectives into high-impact Celonis use cases
  • Lead and drive the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, SQL data transformations, Process analysis building, KPIs building)
  • Design and implement innovative analyses and execution apps and enrich them with Machine Learning algorithms (Python) or Task Mining to make the customer’s processes transparent and automated 
  • Analyze the data to identify process inefficiencies and understand the root causes to jointly suggest approaches to overcome them
  • Quantify the business and financial potential and present the most relevant KPIs to the management 
  • Conduct value creation workshops and align measures to improve process inefficiencies 
  • Manage customer expectations and project planning
  • Set the foundation of the path to value to make the long-term customer success journey happen

The qualifications you need:

  • 8+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement / Excellence Consulting, within Software Vendors, Consulting firms or System integrators
  • Demonstrated ability to translate business requirements into technical solutions (Data models)
  • Proven experience of working on Celonis Process Mining platform
  • You are knowledgeable of data related languages (SQL required, other programming languages such as Python are a plus)
  • A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
  • General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes such as Order-to-Cash or Procure-to-Pay) is a strong plus
  • Willing to develop a strong expertise on our solution through a continuous learning approach
  • Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
  • Excellent analytical skills, well-organized and you are known for being a quick learner
  • Fluency in German and English, other European languages are a plus

What Celonis can offer you:

  • The unique opportunity to work within a new category of technology, Execution Management
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (stock options, retirement plan, generous time off, family leave from day one, and more)
  • Mental well-being support (mindfulness tools such as Headspace, virtual events, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

What Celonis Can Offer You:

  • Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
  • Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
  • Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
  • Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
  • Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
  • Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
  • Collaborate Globally: Join a dynamic, international team of talented individuals.
  • Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

Company Details
Celonis
 New York City, NY, United States
Work at Celonis

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000... Read more

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