Profile Description                                                                                                  

We’re seeking someone to join our Enterprise Technology team in Workforce Technology & Services as a Copilot Integration Engineer (Connectors and Agents),  who specialise in the design, build, integration, and management of Copilot Connectors and Agents within the Microsoft ecosystem. This role will focus on extending Microsoft Copilot capabilities across Microsoft 365 using Connectors and Agents, leveraging tools such as Microsoft Copilot Studio to deliver innovative solutions. The ideal candidate will have a strong technical foundation, strategic thinking, and excellent communication skills, with the ability to collaborate effectively within a global team. Should have expertise in Custom Agent development and integration using Copilot Studio and associated tech stack. Design and implementation of Copilot Connectors to enhance Microsoft 365 capabilities. Govern, manage, and support Agents integrated within Copilot ecosystems. Advise and collaborate with internal teams on Copilot Connectors and Agents for integrations."

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

This is Director position that manages and optimizes the technical environment and end-user experience across various workplace technologies for end-users, ensuring seamless operations and user satisfaction across the organization.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you’ll do in the role:

• M365 Copilot: Demonstrate foundational knowledge of Generative AI and configure Copilot features across Microsoft 365 applications.
• Copilot & Extensibility: Strong understanding of the Copilot extensibility model, including MCP/Connectors, Copilot APIs, Actions, and Agents.
• Agent & Connector Development: Design, build, and manage integrations using Microsoft Graph and MCP Connectors with external and on‑premises data sources, and develop agents using Agent Builder, Copilot Studio, and the Power Platform.
• Technical Support: Serve as an escalation point for Connector and Agent integration issues, providing advanced troubleshooting and resolution.
• Cross-Team Collaboration: Collaborate with teams to onboard solutions into Microsoft 365.
• Governance & Playbooks: Exposure to AI governance frameworks and tools such as Agent 365 for risk monitoring or willingness to learn and develop expertise in this area.
• Apply strong problem-solving and analytical skills to diagnose issues and deliver effective solutions.
• Stakeholders and cross-functional teams communication.
• Continuously learn and adopt new technologies to ensure successful delivery in a dynamic, fast-paced environment.

What you’ll bring to the role:

• At least 4+ years' relevant experience would generally be expected to find the skills required for this role.
• IT experience with a minimum of 2 years' experience delivering Microsoft 365 solutions.
• Experience in M365 and Copilot deployments.
• Track record of design and delivering Copilot Connectors, Copilot Agents and Integrations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Prior experience of working in financial services or consulting firm preferred.

Technical skills

• Strong foundational knowledge of Microsoft 365 services, with hands-on experience Microsoft 365 Copilot.
• Strong knowledge of Connectors for extending Copilot and integrating external data sources using Connectors
• Expertise in implementing Agents using Microsoft Copilot Studio and Power Platform.
• Proven experience in building and deploying Copilot Agents and integrations in enterprise environments.
• Working knowledge of Copilot Integration APIs (e.g., Chat API, Retrieval API) or willingness to learn and develop expertise in this area.
• Knowledge of MCP servers, OAuth-based integration, and relevant architectures.
• Familiarity with Connector governance and Agent 365 governance approaches or willingness to learn and develop expertise in this area.
• Experience with security and compliance tools such as Purview DLP or willingness to learn and develop expertise in this area.
• Experience with PowerShell and automation/integration work.

Business skills

• Excellent communications skills
• Experience working in globally distributed teams and liaising with engineering and vendor support team
• Ability to multi-task at a high level
• Strong problem solving and analytical skills
• Stakeholder management
• Collaborate with IT and governance teams to ensure agents comply with firmwide AI policies, including usage monitoring, security, and lifecycle management.

Personal profile

• Strong sense of ownership
• Ability to deal with pressure and ambiguity
• Strong interpersonal skills
• Ability to take initiative and work independently"  

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.