Note: This role can be located onsite in Kalamazoo, MI OR can be hybrid in Kalamazoo, MI (with the expectation that you will be in the office 2-3 days a week but will have the flexibility to work from home on the other days) We are also open to relocation to the Kalamazoo, MI area. 

What You Will Do

• Work closely with service operations and the business functions to ensure quality performance of product and processes.

• Collaborates with Divisional QA, R&D and Regulatory teams to address top quality issues.

• Analyzes reports and defective products to determine trends and recommend corrective actions.

• Conduct advanced problem solving, identify potential solutions, and evaluate them against component and product requirements.

• Analyze and correct complex product design issues, using independent judgment.

• Responsible for the development of “Failure Analysis Procedures” for use in failure analysis of product.

• Handle multiple project streams in a fast-paced and collaborative setting.

• Maintain key metrics to support service operations on customer repairs.

• Support analysis of product related complaints and product field actions and recommend solutions.

• Applies statistical methods of analysis and process control to current operations.

• Engage and interface in internal and external audits providing subject matter expertise

• Execute internal quality deliverables associated with engineering changes and manufacturing transfers.

• Own Failure analysis procedure creation and updates through regulated change management process.

What You Need (Required Qualifications)

• Bachelor's Degree in Engineering is required

• 6+ years’ experience in engineering, quality, manufacturing, NPD or working in a technical role or high regulated environment.

Preferred Qualifications:

• Bachelor's Degree in Electrical Engineering or equivalent discipline

• Previous experience in a regulated environment preferred

• Ability to interpret, analyze, and test electrical designs.

• Working knowledge of electrical design process, electrical components, and systems.

• Ability to apply analysis tools and statistical methods.

• Knowledge of system components and associated requirements.