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Solutions architect
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Elotl (HearstLab)

Solutions architect

Remote United States Full Time
Posted a day ago
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Job Details

Elotl is seeking a Technical Pre-Sales Lead to drive customer engagements by defining and scoping technical solutions, with a focus on Kubernetes ecosystems and deployments across private and public cloud environments.

Responsibilities will include:

  • Lead the technical pre-sales process by defining and scoping customer engagements
  • Guide customers through the adoption of Elotl products, acting as a trusted adviser throughout the engagement
  • Advocate for customers by capturing feature requests and product defects
  • Understand customer-specific use cases to build tailored solutions incorporating Elotl products
  • Define and delegate tasks for consultants and customer team members to ensure project success
  • Ensure the overall success of customer engagements
  • Maintain and contribute to a community documenting best practices for Elotl product adoption
  • Manage stressful situations with professionalism, empathy, and compassion
  • Engage actively with the Elotl community and related open source projects to foster adoption
  • Evangelize Elotl products and services through speaking engagements (conferences, meetups, webinars) and content creation (blogs, articles)

You’re a great fit if you:

  • Have interest and experience in the Kubernetes ecosystem and cloud deployments
  • Excel at building solutions for complex, customer-specific use cases
  • Communicate clearly and empathetically with both technical and non-technical stakeholders
  • Are comfortable managing and delegating tasks within cross-functional teams
  • Thrive in fast-paced, evolving environments and can manage multiple priorities
  • Are passionate about community engagement and open source projects
  • Demonstrate calm professionalism and empathy in high-pressure situations
  • Enjoy sharing knowledge through public speaking and content creation

Compensation and benefits information is not provided in the original description.

Company Details
Elotl (HearstLab)
 United States
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