ServiceNow Solution Architect

contract type: full-time | location: Bucharest OR Timisoara, Romania  |  working model: hybrid

Do you enjoy designing smart, scalable workflows on the ServiceNow platform?
Do you love turning complex requirements into elegant, flexible architectures?
Are you excited to shape solutions across ITSM, ITOM, and ITAM?

Join SoftwareOne as we grow our ServiceNow practice and deliver modern enterprise workflows to clients across Europe.

What You’ll Do

• Lead the architecture, design, and technical direction of the ServiceNow platform.
• Translate customer needs into clear, scalable system designs and documentation.
• Guide developers, provide mentorship, and run design or architecture reviews.
• Demo platform capabilities and support pre-sales activities for ITSM, ITOM, and ITAM.
• Collaborate with product owners, project leaders, and architects across global teams.
• Oversee integrations, data models, platform governance, and promotion to production.