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As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.
If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!
Job DescriptionThe Supplier Manager will support key initiatives within Invesco’s Third Party Risk Management Program. They will have responsibility for supporting the program and working within the related technology solution. As a Supplier Manager you will partner with the departments owning the largest and most complex relationships at Invesco to provide support and ensure the relationship is managed in compliance with the Third Party Risk Management framework.
Position Responsibilities
- Acts as a relationship manager engaging business leads and peers, interfaces with leaders and subject matter experts (SMEs) across the organization; ensures service quality and customer satisfaction
- Analyze data to determine performance trends, including technology and/or operational issues impacting suppliers' performance
- Document Service Level Agreements (SLAs) with suppliers, prepare management reporting and coordinate the process of adding new services and/or discontinuing use of existing services.
- Aggregate and analyze internal service line owner net promoter scores
- Issue Resolution: Supporting 1st line business owners with any conflicts or issues that arise with suppliers in a professional and prompt manner to keep a positive working relationship.
- Produce relevant reports for executive management and internal business partners summarizing oversight activities and risk
- Develop deep knowledge of Invesco’s third party risk management process and identify supplier lifecycle enhancements to increase operational efficiency
- Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures
- Maintain a positive relationship with key supplier to help them achieve best in class service
Qualifications
- Bachelor's degree from an accredited university
- Procurement, Third Party Risk Management and / or project management experience
- Strong relationship management with demonstrated ability to work across business lines
- Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio)
Bonus Qualifications
- Experience in the asset management or banking industry
- Experience working with large technical suppliers
- You have exceptional knowledge of service level agreements
- You have demonstrated ability to translate complex details into easily understandable executive summaries.
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.
If this sounds like you, we’d love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to emea-talentacquisition@invesco.com. Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments)
Equal Opportunities:
We are an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.
Our commitment to the community and environmental, social and governance investing:
We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience.
Recruitment Agencies:
Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly.
Regulatory:
This position may fall in-scope of one or multiple regimes/directives.
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