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Manager, Talent Acquisition Operations and Innovation
The Manager, Talent Acquisition Operations and Innovation, will be part of the Global Talent Acquisition Operations and Innovation team. This role ensures operational excellence across TA processes and supports change management, process enablement, and technology adoption as the TA function evolves. The Manager will partner closely with TA Operations leadership and cross-functional teams to deliver efficient, scalable, and compliant recruiting operations. You will lead a team of Talent Acquisition Coordinators responsible for global interview scheduling and pre-employment verifications.
About the Role
In this opportunity as Manager, Talent Acquisition Operations and Innovation, your key responsibilities will be:
Team Leadership & Coordination:
Manage and develop a global team of TA Coordinators, ensuring high-quality interview scheduling and pre-employment verification processes.
Foster a collaborative and customer-focused culture that prioritizes candidate and hiring manager experience.
Process Enablement & Continuous Improvement:
Standardize and optimize workflows for efficiency and compliance across regions.
Identify opportunities for process improvements using AI and automation to reduce time-to-fill and enhance service delivery.
Change Management & Technology Projects:
Collaborate on deployment of next generation recruiting platforms, digital/AI tools, and Workday solutions to optimize the full talent acquisition lifecycle.
Support adoption of new & existing TA technologies and processes through training, communication, and stakeholder engagement.
Data Insights & Reporting:
Monitor and report on key operational metrics (e.g., scheduling accuracy, turnaround times).
Provide insights to inform decision-making and improve TA operations.
Stakeholder Partnership:
Act as a liaison between TA Team and HR partners to ensure alignment and smooth execution of processes.
About You
You’re a fit for the role of Manager, Talent Acquisition Operations and Innovation if you have the following required qualifications:
Bachelor’s degree or equivalent experience
5+ years of experience in Talent Acquisition, Talent Acquisition Operations, or HR Systems.
Strong understanding of recruiting workflows, compliance requirements, and global operating models.
Experience with Workday and strong working knowledge with TA technology platforms.
Demonstrated ability to identify process pain points, translate business needs into detailed requirements, and collaborate with digital teams to design and implement enhancements that optimize TA workflows.
Skilled in partnering with Talent Acquisition, Legal, Compliance, HR Systems and other key stakeholders to align processes with organizational goals and regulatory requirements.
Excellent organizational and communication skills.
Ability to manage change and drive process improvements in a fast-paced environment.
Additional preferred qualifications include:
Demonstrated experience in leading teams, mentoring, or delivering training programs to a team
Strong understanding of global background screening regulations, data privacy laws (e.g., GDPR), and employment compliance standards across multiple regions.
Proven ability to establish and enforce global standards for assessment tools and processes while managing workflows to ensure fairness, compliance, and a positive candidate experience.
Experience in managing vendor relationships, including performance monitoring and contract compliance.
Skilled in operationalizing global sourcing strategies leveraging next-generation recruiting platforms and technologies.
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $100,100 USD - $185,900 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com
Who we are Thomson Reuters informs the way forward by delivering trusted content and technology that people and organizations need to make the... Read more