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Job Details
General Description:
Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions
during surgical procedures as well as preoperative and postoperative equipment management.
Essential Functions:
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products.
• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.
o Note: Assigned shifts may change without notice based on account/business needs, this may
include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
QUALIFICATIONS:
• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and
techniques preferred.
• Basic computer skills including Microsoft Office, strong verbal and written communication,
interpersonal, and organizational skills are essential.
• The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.
• The ability to provide support/coverage, not only at your assigned account during your assigned shift,
but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
• The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account.
• The ability to provide support/coverage at other accounts in other regions, which may include
overnight travel.
Pay rate will not be below any applicable local minimum wage rates.
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