Morgan Stanley is a global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management (WM), and Asset Management. Morgan Stanley provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit and lending, deposits and cash management, annuities, insurance, retirement, and trust services. 

As a market leader, the talent and passion of our people is critical to our success.  Together, we share a common set of values rooted in doing the right thing, putting clients first, leading with exceptional ideas and a commitment to diversity and inclusion.  Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, achieve, and grow. 

Department Profile: 
The WM and U.S. Banks Financial Crimes Risk Team is embedded within the Firm’s business line.  It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk issues associated with higher risk client types. The WM and U.S. Banks Financial Crimes Risk Team is considered the first line of defense and supports the onboarding, enhanced due diligence, and negative news processes for Morgan Stanley.

Team: Technology Strategy and Solutions – KYC Process and Automation Analyst
Technology Strategy and Solutions(“TSS”) is the internal team responsible for enabling and delivering technology solutions for the 1L FCR department. TSS partners with internal 1L FCR teams, Platforms, Technology and Operations to design, build, enhance, and support the systems that enable AML, KYC, screening, onboarding, and other client-risk processes within the first line of defense.   

TSS delivers end-to-end technology solutions for 1L FCR, including requirements writing, functional design, UAT, and production/post-production support. These roles strengthen TSS’ ability to deliver stable releases and ensure reliable system performance across 1L FCR-owned capabilities.

The Enterprise Design function within TSS focuses on process analysis, workflow optimization, automation enablement, and business requirements development across KYC, screening, enhanced due diligence, and related capabilities. 

This role reports into the Enterprise Design team and partners closely with 1L FCR stakeholders and TSS delivery leads to support KYC-focused optimization and enhancement initiatives.

This role is well suited for analytical professionals who are looking to deepen their experience in Financial Crimes technology and production environments.

Primary Responsibilities:
•    Partner with KYC stakeholders to document current-state workflows, including system touchpoints, review layers, and manual processes
•    Perform structured analysis of workflow logic to identify inefficiencies, duplicate steps, and enhancement opportunities
•    Support development of detailed business requirements for workflow improvements, automation initiatives, and system enhancements
•    Assist in evaluating automation and system optimization opportunities across KYC, screening, and due diligence processes
•    Prepare clear documentation including process maps, analysis summaries, and supporting materials for internal review
•    Coordinate with 1L FCR stakeholders, Platforms and Technology partners to gather requirements and validate proposed solutions 
•    Support tracking of identified opportunities and maintain structured documentation to ensure transparency and audit readiness
•    Contribute to other TSS and Enterprise Design initiatives and targeted action plans as needed

Required Experience
•    5+ years of related experience in business analysis, operations, AML KYC, technology delivery, or related financial service roles 
•    Demonstrated ability to analyze workflows and draft structured business requirements 
•    Strong written communication skills with the ability to translate operational challenges into clear documentation
•    Proven ability to work independently in a fast-paced, high-volume environment while managing multiple priorities
•    Strong organizational skills, attention to detail, and commitment to producing accurate, high-quality work products
•    Experience partnering with cross-functional groups to drive issue resolution
•    Ability to handle confidential information with professionalism and discretion
•    Knowledge of Financial Crimes concepts (AML, KYC, CIP, screening, onboarding, periodic review) is helpful but not required; must be able to learn quickly
•    Bachelor’s degree in Business, Finance, Technology or a related field

Skills and Qualities:
•    Strong analytical and problem-solving skills with a methodical, structured approach
•    Clear concise communication (written and verbal) with the ability to translate issues into actional next steps
•    High integrity, ownership mindset, and strong work ethic
•    Ability to escalate risks or blockers promptly with clear supporting detail
•    Ability to collaborate effectively with colleagues in both the U.S. and India
•    Proactive, resourceful, and comfortable working through ambiguity
•    Ability to manage competing priorities under tight deadlines
•    Detail-oriented with strong documentation discipline
•    Interest in growing into broader responsibilities within TSS and 1L FCR
•    Working knowledge of MS Office (e.g. Microsoft Word, PowerPoint, Excel)

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Expected base pay rates for the role will be between $100K-$135K per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).