Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. At Morgan Stanley, we deliver first-class business in a first-class way – which takes first-class employees. The Firm’s Human Resources team advises and acts as guardians for the Firm by attracting, managing, developing, rewarding and retaining our global workforce, our most important asset.

Morgan Stanley is seeking an Associate to join the Human Resource Employee Solutions (HRES) team. This function provides operational and advisory support to our HR Business partner teams, as well as to employees and managers across the firm on a number of processes across the employee lifecycle. In addition, the function partners closely with HR product areas within the department to drive efficiencies and best practices in our HR processes. The HR Associate will primarily focus on operational processes as well as process optimization efforts across a broad range of business units.

The HR Business Partner Solutions Associate will support the Institutional Securities Group (ISG) clients and report to the Employee Solutions team manager as well as co-report to the HR Business Partner supporting the division. Responsibilities include the following:

• Provide high‑quality operational and administrative support to ISG HR Business Partners across cyclical and ad‑hoc HR processes, including performance management, promotion, compensation, relocation, offboarding, and professional development.
• Ownership of workday transactions, reporting, audits, and accurate maintenance of employee data and documentation.
• Serve as a secondary point of contact for employees and managers on day‑to‑day HR inquiries, delivering timely, accurate guidance on policies including mobility and immigration questions, leave processing, and employment verifications.
• Partner with global and regional HR colleagues, Employee Solutions peers, and product leads to deliver consistent, high‑quality services.
• Project manage planned and ad‑hoc activities for HR Business Partner teams, including coordination of logistics, and communications, and provide dedicated coverage during peak periods, and high‑volume cycles to ensure continuity of service.
• Manage shared mailboxes and Ask HR queues, ensuring requests are tracked to completion, systems are updated accurately, and service metrics are maintained and reported to stakeholders.
• Proactively identify process improvement opportunities, trends, and potential risks through day‑to‑day operational work; escalate issues as appropriate and provide proactive guidance to enhance efficiency and the employee experience.

Qualifications:

• Bachelor's degree required with at least 2-4 years of relevant professional experience
• Must be a team player who enjoys a high volume, fast paced and dynamic environment
• Outstanding interpersonal and customer service skills; ability to flex style based on situation and audience 
• Successful candidate will have a roll up your sleeves “can do” mindset
• Strong ability to multitask and maintain attention to detail while dealing with a heavy volume of workflow
• Results orientated and able to meet deadlines; knows when to escalate
• Exhibits ownership and accountability to ensure tasks are completed in a thorough and timely manner
• Effective problem solving skills with a high degree of initiative
• Ability to handle confidential information in a professional and discreet manner
• Sound working knowledge of general Human Resources functions
• Strong Microsoft Office skills in Excel, Power Point, Word, etc. Visio a plus. 

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Expected base pay rates for the role will be between $80,000 and $115,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).