We are hiring our future Operations Manager

What you will do:

• Develop and implement the appropriate Operations strategy for assigned markets in curent model (Customer Service, Kit Booking, Kit Logistics, Shipping/Receiving & Warehousing, Asset Management).

• Manage the Operational activities ensuring that the best talent is sourced, developed, managed and engaged

• Work to identify and implement process improvements and ensures that breakthrough solutions are sustained over time.

• Direct work activities & projects based on a clear understanding of customer and market needs.

• Build, liaise and maintain relationships with colleagues across various functions (Commercial, RAQA, Finance, EMEA Supply Chain, etc.) and divisions (Sales, Marketing) while driving leverage opportunities within region

• Lead or participate in cross-functional projects and the integration of operations of any relevant mergers or acquisitions.

• Ensure all Compliance, SOX, FCPA and other policies and regulations are implemented, applied and followed.

• Support standardization and alignment of processes

• Ensure all Key Performance Indicators (KPI's) and financial metrics for Customer and Logistics Services are reviewed and achieved

What do you need :

• Degree in a Business or Logistics discipline(s) or equivalent

• 5 years of experience in similar responsibility - this experience should ideally be a mix of Logistic/Warehouse management & Customer-facing responsibility

• 3 years of experience in people management

• Experience in a multinational company with complex organization

• Fluency in English

• Arabic language is an advantage

• Process Lean/Excellence/Six Sigma tools, training and/or certification experience of advantage