About the team

The Agent Software organization at Zillow is a dynamic, collaborative team dedicated to empowering real estate professionals with the tools and resources they need to succeed. We focus on developing and promoting innovative marketing, sales, and productivity solutions across our entire Agent Sales product portfolio, including our flagship Showcase and Premier Agent buyer leads products and new offerings like Zillow Pro.

We partner closely with our agent customers to understand their unique needs and ensure successful adoption and utilization of our solutions—ultimately driving the growth and profitability of their businesses and Zillow’s Agent Sales portfolio. As a Senior Manager of Sales Enablement within the GTM Strategy and Operations team, you'll lead the development of enablement programs that align to the strategic initiatives of our org.

About the role

As a Senior Manager, Sales Enablement, you’ll lead a team of skilled enablement professionals through end-to-end enablement strategies for our sales and success teams and partner closely with senior sales, strategy, operations, marketing, and product leaders to:

• Translate Agent Sales strategy into clear, scalable enablement programs

• Equip our sales and success teams with the skills, tools, and messaging they need to win

• Drive measurable improvements in productivity, adoption, and revenue performance across sales and success

• Deliver clear, metrics-driven goals for your team and use data to coach, prioritize, and continuously improve how enablement supports the field

You’ll collaborate across teams to solve meaningful challenges that directly impact how real estate agents help people move through one of life’s biggest milestones. You’ll bring both strategic vision and operational rigor to a team that values progress, purpose, and forward momentum—for our customers, our sales and success teams, and your career. 

This role reports to the Senior Director of GTM Sales Enablement.

What You’ll Do

• Design and deliver high-impact enablement programs

  • Develop scalable enablement programs that elevate sales and success capability, drive behavioral change, and improve execution quality.

  • Leverage AI and automation (including tools like Glean and Gong AI features) to create more personalized, efficient, and effective learning experiences.

  • Prioritize initiatives based on impact, effort, and dependencies across sales, marketing, and product.

• Act as a strategic thought partner to senior leaders

  • Serve as a trusted advisor to sales, marketing, operations, and product leadership on GTM readiness, field feedback, and change management.

  • Consult on GTM design and launch strategy for new programs, products, and processes, ensuring they are field-ready and supported by clear narratives, tools, and training.

• Drive measurable performance and adoption outcomes

  • Define clear success metrics for enablement initiatives (e.g., ramp time, conversion rates, attach rates, product adoption, pipeline health, proficiency scores).

  • Use tools like Salesforce (SFDC), Gong, Tableau, and both quantitative and qualitative feedback to measure impact, identify gaps, and iterate on programs.

• Lead through managers and front-line leaders

  • Build enablement approaches that drive behavioral change through sales managers, equipping them with coaching tools, playbooks, and inspection standards.

  • Partner with sales leadership to embed new motions, messaging, and processes into team rituals (1:1s, pipeline reviews, team meetings).

• Be a subject matter expert in sales excellence

  • Bring deep knowledge of sales methodologies, sales motions, and sales tech to shape how Agent Sales goes to market.

  • Ensure enablement programs are tightly aligned to Agent Sales business goals, including revenue growth, retention, and product mix objectives.

• Lead and develop a high-performing enablement team

  • Manage and grow a team of skilled enablement professionals, providing ongoing coaching, feedback, and development.

  • Set clear and measurable goals, establish operating rhythms, and foster a culture of experimentation, accountability, and continuous improvement within the team.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $144,800.00 - $231,200.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $137,500.00 - $219,700.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 7+ years of proven experience in sales, enablement, training, and/or program management or GTM implementations, including 3+ years of leading enablement or GTM teams

• Excellent business partner & project management skills, possessing the ability to champion initiatives, cultivate confidence and passion with sales partners and teams, and drive impactful outcomes

• Analytical mindset with the ability to set programmatic metrics, identify trends, analyze data and make data-driven decisions related to sales performance and adoption best practices 

• Fluency in sales process, sales tech and the unique world of B2C/B2B sales

• Solution oriented leader focused on driving improvement across the team they support 

• Comfortable with a high degree of ambiguity, complimented with confidence in creating clarity

• Exceptional attention to detail, follow-through, ability to anticipate downstream challenges and escalate appropriately

• Comfortable working where creative thinking and operational rigor are paramount

If you’re excited by the opportunity to shape how Zillow’s Agent Sales sales and success teams go to market and to lead a team that sits at the intersection of strategy, operations, and execution, we’d love to hear from you.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.