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Job Details
Reuters Events is expanding its Delegate Acquisition team and we’re looking for a Delegate Relations Lead to join us in London on a hybrid basis. If you’re motivated by building senior‑level relationships, closing high‑value deals, and being at the centre of fast‑paced, global events, this is an outstanding time to join the business.
You’ll be stepping into a role with real visibility, ownership, and impact, as we continue to scale our market‑leading events portfolio and invest in the growth of our delegate sales function.
Reuters Events is a fast‑growing part of Thomson Reuters, delivering world‑class conferences and strategic insight across sectors from energy and pharma to finance, legal and automotive. We bring together senior leaders, innovators and policy makers to drive the conversations shaping tomorrow’s industries.
Backed by the trusted Reuters brand and decades of industry expertise, our mission is to deliver the intelligence and connections leaders need to fuel long‑term success.
As Delegate Relations Lead, you’ll drive delegate revenue through consultative sales and outbound partnerships, owning relationships with VIPs and senior stakeholders from first conversation to on‑site experience. You’ll play a key role in curating high‑value audiences, creating meaningful peer‑to‑peer networking, and ensuring every event delivers exceptional value—for our delegates and our partners.
About the Role
As a Delegate Relations Lead within Reuters Events, you will:
- Build and maintain a focused target account list in collaboration with Conference Producers, using LinkedIn, company research, and industry news.
- Source, qualify, and nurture leads through the sales funnel, ensuring accurate Salesforce CRM upkeep.
- Re-engage past delegates and speaker contacts to drive repeat attendance.
- Develop and execute a VIP acquisition and nurturing plan aligned with event milestones, supported by the Sector Head and Head of Delegate Sales.
- Send personalized invitations, manage RSVPs, and ensure high-value onsite engagement and networking.
- Maintain ongoing relationships with VIPs and industry groups to enhance delegate experience and retention
- Collaborate with marketing and commercial teams to identify attendee growth areas and optimize outbound focus based on booking patterns.
- Provide insights into industry challenges and investment trends to support onsite sponsor introductions and strategic networking.
- Manage face-to-face VIP engagement during events, ensuring meaningful interactions with sponsors and other stakeholders.
- Follow through on nurture processes to secure attendance and post-event relationship continuity.
About You
To be our Delegate Relations Lead, you will likely have:
- Previous outbound B2B sales experience in an events environment
- Proven track record of engaging with C-level executives and senior decision makers
- Partnership development experience with focus on relationship building and lead conversion
- Outbound prospecting expertise across multiple channels (LinkedIn, email, phone, referrals
- Lead qualification and nurturing capabilities
- Pipeline management and revenue forecasting
- Cross-functional collaboration abilities (working with marketing, sales teams, content teams)
- Event industry experience preferred, with understanding of delegate/attendee acquisition
- CRM and data management experience preferred (specifically Salesforce
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
Who we are Thomson Reuters informs the way forward by delivering trusted content and technology that people and organizations need to make the... Read more