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Presales Solution Specialist - Data & AI

SoftwareOne

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SoftwareOne

Presales Solution Specialist - Data & AI

Onsite Kowloon, Hong Kong
Posted 2 months ago
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Job Details

What excites you about helping organizations transform their business through innovative software and cloud solutions?

Do you thrive on solving complex challenges using cutting-edge cloud and AI technologies? 

 

We are looking for an AI Solutions Architect with a strong background in AI technology and excellent business acumen, focusing on the industry implementation and business value extraction of generative AI technology. You will work closely with the sales team to deeply understand customer needs, design innovative generative AI solutions, and drive the implementation of technical solutions. 

 

Responsibilities: 

 

Customer Needs Analysis and Solution Design: 

  • Communicate with customers to deeply understand their business needs and pain points, identifying application scenarios for generative AI (such as GPT, LLaMA, Stable Diffusion, etc.). 
  • Design customized generative AI solutions covering content generation, intelligent customer service, data analysis, creative design, and other scenarios. 

Presales Support and Customer Communication: 

  • Assist the sales team with technical demonstrations, solution explanations, and customer inquiries to enhance customer trust in generative AI solutions. 
  • Adjust communication strategies for different customer roles (technical teams, business teams, management) to clearly convey technical value and business benefits. 

Business Value Extraction and Quantification: 

  • Analyze how generative AI can improve efficiency, reduce costs, or create new revenue from the customer's business goals. 
  • Demonstrate the ROI of generative AI to customers through ROI analysis, efficiency improvement metrics, etc. 

Project Delivery Support and Upselling: 

  • Collaborate with the delivery team to ensure the smooth implementation of generative AI solutions and provide technical support during the process. 
  • Identify potential customer needs during project execution and promote upselling or value-added services. 

Market and Competitive Analysis: 

  • Track the development trends of generative AI technology and market competition dynamics, providing strategic advice to the company. 
  • Explore new application scenarios for generative AI to drive customer business innovation. 

English Communication and International Collaboration: 

  • Communicate efficiently with international customers and teams to ensure understanding and implementation of technical solutions. 
  • Participate in the writing of English technical documents, presentations, and meeting discussions. 

 

Required Skills
  • AI technology
  • business acumen
  • generative AI technology
  • customer needs analysis
  • solution design
  • presales support
Company Details
SoftwareOne
 Stans, Switzerland
Work at SoftwareOne

SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy and manage everything in the... Read more

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