Job Summary

The Corporate Account Manager cultivates deep, long-term relationships with SoftwareOne’s mid-market clients and owns the full commercial relationship — revenue, profit/loss, and growth. SoftwareOne defines mid-market as customers with revenue of $1B–$8B.

This role focuses on renewals, cross-sell, upsell, and net new logo acquisition across Services and Marketplace, with a strong emphasis on delivering measurable impact for clients and driving account expansion. Collaboration across SoftwareOne’s teams is essential to deliver solutions quickly and drive client satisfaction.

The Corporate Account Manager must reside in the assigned region.

SoftwareOne is an AI-forward company. We actively use AI across our business to improve productivity, decision-making, and outcomes , and we are intentional about hiring people who are curious, hands-on, actively apply AI, and lead by example as technology continues to evolve.

Role & Responsibilities

Own the Client Relationship

• Act as the primary point of contact for assigned corporate accounts, including executive-level (VP+) engagement, inquiries, and feedback.

Drive Revenue Growth

• Own end-to-end opportunity creation and deal closure for Services and Marketplace.
• Deliver revenue, profit/loss, and growth targets through strategic renewals, cross-sell, and upsell.
• Drive net new logo acquisition alongside the growth of existing accounts.

Deliver Measurable Impact

• Drive measurable impact for clients — defined as quantifiable business outcomes in cost savings, cost avoidance, operational efficiency, or risk avoidance, with a number assigned to each engagement.
• Partner with clients to identify and prioritize initiatives that deliver the greatest business value.

Collaborate Across Teams

• Partner with technical experts, consultants, and delivery teams to ensure seamless solution delivery.
• Coordinate internally to address client needs and resolve issues efficiently.

Identify & Expand

• Continuously assess accounts for opportunities to expand SoftwareOne’s presence.
• Proactively propose solutions that address evolving client needs.

Performance Tracking & CRM Discipline

• Maintain disciplined pipeline management, forecasting, and CRM hygiene.
• Deliver regular reporting on performance, risks, and action plans.

50% for potential travel to visit customers or internal meetings.