Job Details
Supports customers in SLM engagements (managed services and/or projects) by applying service and project methodologies in the execution of tasks. You will assist with analysis, research and deployment of solutions that drives benefit into customer engagements. Consultant has a focus on either Delivery Management of SAM or license Procurement.
Core Accountabilities:
- Support the successful onboarding of new small SLM customer engagements
- Support the transfer of existing, established SLM customer engagements between consultants as required
- Execution of tasks as defined within customer project plan
- Ensure the execution of solution in accordance with SoftwareOne service and project methodologies
- Effective internal and external communication with all stakeholders
- Direct customer contact (as required)
- Working on customer site (as required)
- Participate in and contribute to Customer and SoftwareOne business review meetings
- Consistently demonstrating SoftwareOne’s core values, both externally and internally
Job-Specific Accountabilities:
Focus on either 1) Delivery Management of SAM or 2) Procurement
1. Software Asset Management
- Inventory / entitlement data analysis and collection
- Importing inventory / entitlement data to SAM tools
- Inventory / entitlement data reconciliation and analysis for the purpose of accurate compliance reporting, and presentation for peer review
- In SAM tool license configuration
- Providing recommendations to customers to help improve their compliance position or achieve savings (e.g. licence re-harvesting opportunities)
- Assist with SLM Diagnostic workshops, transcribing interviews and creation of first draft reports, and presentation for peer review
- Deployment of tools to support customer engagements (Technical)
2. Procurement
- Perform software license purchase transactions for defined products/ publishers
- Initiate and complete small software license contract renewals for tier 3 Publishers
- Answer licensing questions, leveraging SoftwareOne’s internal expertise and network
- Support Strategic Software License Sourcing Specialist for low item value software license spend (as required)
- Capture and maintenance of internal SWO and client data e.g. Customized item catalogues
About the Company
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SoftwareOne
Stans, Switzerland
SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the... Read more