The Senior Sales Operations Analyst supports sales processes by generating insights through analytics, KPIs, and metrics. Builds foundational knowledge of sales operations, systems, and strategy. Perform standard and non-standard tasks with general guidance from senior staff.  Strong advanced knowledge and understanding of sales and sales operations processes, system functionality, sales operations strategy. 

This position is hybrid or on-site in Kalamazoo, MI OR Cary, IL

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What you will do:

• ​​Report on key performance indicators and metrics to assess sales effectiveness and achievement of the function’s goals and objectives 
• Generate insights through analytics and deliver actionable data to stakeholders using various applications (Power BI, PPT, XLS) 
• Support the periodic territory alignment process  
• Execute the sales quota/growth setting process  
• ​Support sale teams on general order credit/commissions inquiries, investigations, and order credit/commissions adjustments
• ​Key liaison between sales team, sales enablement, sales compensation and information systems function on sales and data management  
• Analyze external data sources to support sales strategies and programs
• Provide cross-functional business support through ad hoc analysis and guidance, including customer solutions, Model N, and Distributor Tracing sources to sales reps, regional managers, and sales leadership 
• Enhance processes, metrics, and responsibilities to improve efficiency, accuracy, and sales growth through cross-functional partnerships.  
• ​Educate and train sales management/reps on systems and processes 
• Assist in revenue forecasting for Sage, including analyzing historical data and current trends and developing strategies to maximize revenue attainment.
• Other duties as assigned.​ 

What you will need:

Required:

• Bachelor’s Degree in related discipline. 
• 2+ years’ relevant experience required

Preferred:

• Basic understanding of business strategy, financial strategy and results, and reporting
• Proficient in Excel, sales systems, and data modeling, with a strong ability to analyze and generate insights 

$69,500 - $122000 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.